Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We enhance the interactions between government and utilities for everyone's benefit. Smart Cities Benefit All. The most effective technology in the public sector ensures that bill payments are straightforward for every resident, catering to their individual preferences. Customers should have the flexibility to settle bills, request services, or access information through the channels that suit them best—be it online, by phone, at a kiosk, or with a cashier. We address challenges faced by the public sector. Our solutions streamline routine transactions and intricate procedures, ranging from settling water bills to applying for homestead deductions. Digital, integrated tools yield improved data management and enhance staff experiences. Our adaptable government technology can easily adjust to changing ordinances. This leads to improved outcomes and user experiences. Various cities, counties, and utility providers throughout the U.S. are utilizing citybase technology to facilitate fair debt collection, expedite payment processes, and offer tailored service delivery. Our team is as approachable as our technology, demonstrating a genuine commitment to fostering smooth and efficient interactions for all users. By prioritizing user experience, we aim to make civic engagement more accessible and enjoyable.

Description

Intelligov Software has been offering cloud-based 311 and CRM solutions for municipalities since its inception in 2008. Located in Columbia, Maryland, this privately owned company specializes in providing feature-rich 311 Call Center Software tailored for city and county governments. Our software is adaptable to your specific needs, whether you operate through distinct departments or utilize a centralized call center. You have the ability to design and customize services according to your unique requirements. Our comprehensive workflow system efficiently routes service requests to the appropriate departments, individuals, and external vendors based on established criteria, while also delivering custom alert emails. Additionally, we provide custom mobile applications for both Android and iPhone that integrate seamlessly with the central system. Our platform also enables the tracking of labor hours, equipment use, and material consumption on a per-service request basis, ensuring that every aspect of service management is covered efficiently and effectively. This combination of features empowers municipalities to enhance their service delivery and improve overall operational efficiencies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Citybase

Country

United States

Website

thecitybase.com

Vendor Details

Company Name

Intelligov Software

Website

www.intelligovsoftware.com

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Alternatives

illico Reviews

illico

NeoLedge

Alternatives

NovoGov Reviews

NovoGov

Novo Solutions
CitySuite Reviews

CitySuite

Harris Enterprise Resource Planning
GovClarity Reviews

GovClarity

Digital Map Products
Visual R&B IMS Reviews

Visual R&B IMS

CompuLink
eCity Reviews

eCity

eCity Transactions