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features
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support

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Description

Cityworks serves as the go-to platform for local governments and utility agencies seeking efficient project execution. Our innovative GIS-focused public asset management and permitting system is designed to manage the entire lifecycle of infrastructure, encompassing permits, construction, maintenance, and eventual replacement. Exclusively utilizing Esri® ArcGIS®, Cityworks enables you to maximize the potential of your authoritative GIS data, delivering a comprehensive solution that enhances your agency's operational efficiency. We stand alongside you in the effort to create safe, resilient, and intelligent communities. By connecting field operations to office management, Cityworks equips your team with superior data, enhanced insights, and informed decision-making capabilities. Additionally, our platform streamlines the permitting process and fosters effective communication with both customers and stakeholders, ensuring everyone is on the same page throughout each project. Ultimately, Cityworks is dedicated to empowering local agencies to achieve their goals.

Description

Experience seamless, real-time integration with ESRI’s ArcGIS Enterprise and ArcGIS Online, allowing users to read and write data effortlessly from tablets, smartphones, and a variety of other devices, without the need for data copying or synchronization. All feature information is securely stored and managed within the native ESRI geodatabase. Customize datasets, create tailored data collection forms, and set up distinct workflow processes without any limitations on custom fields or presentation styles for end users. Although it operates as a web application, it provides a native app-like experience, bolstered by a responsive and adaptive user interface crafted for optimal usability across all devices. Workspaces are specifically tailored to various job roles, ensuring peak productivity and efficiency. Users can access real-time data from any device, and Elements XS is designed to be cross-browser compatible, functioning smoothly on a wide array of devices. Additionally, offline capabilities for maps and essential datasets offer further flexibility and convenience for users on the go. With these features, the platform not only meets but exceeds the expectations of modern data management tools.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

GeoCivix Yes 
Hyland IDP Yes 
NilNexus Yes 
Procify Workflow Yes 
Radley Data Collection Yes 
Radley iSC Yes 
Selectron Relay Yes 
Stabicad Yes 
Trimble EC-CAD Yes 
Trimble FabShop Yes 
Trimble Field Points Yes 
Verifi3D Yes 
VuSpex Yes 
inHANCE Yes 

Integrations

GeoCivix No 
Hyland IDP No 
NilNexus No 
Procify Workflow No 
Radley Data Collection No 
Radley iSC No 
Selectron Relay No 
Stabicad No 
Trimble EC-CAD No 
Trimble FabShop No 
Trimble Field Points No 
Verifi3D No 
VuSpex No 
inHANCE No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Trimble

Founded

1978

Country

United States

Website

assetlifecycle.trimble.com/en/products/software/cityworks

Vendor Details

Company Name

novotX

Founded

2004

Country

United States

Website

www.novotx.com

Product Features

Government

Budgeting & Forecasting Yes 
Code Enforcement Yes 
Compliance Management Yes 
Fixed Asset Management Yes 
Inventory Management Yes 
License Issuance Yes 
Permit Issuance Yes 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Permit

Automated Routing No 
Building Permits No 
Business License No 
Code Enforcement No 
Customer Portal No 
Expiration Date Tracking No 
Inspection Management No 
Mobile Access No 
Online Applications No 
Online Payments No 
Parking Permits No 
Renewal Management No 

Public Works

Billing & Invoicing No 
Compliance Management Yes 
Contract Management Yes 
Customer Database No 
Document Management No 
Equipment Maintenance Yes 
Fixed Asset Management Yes 
Job Costing No 
Project Management Yes 
Service Request Management Yes 
Work Order Management Yes 

Product Features

Public Works

Billing & Invoicing No 
Compliance Management No 
Contract Management No 
Customer Database No 
Document Management No 
Equipment Maintenance No 
Fixed Asset Management No 
Job Costing No 
Project Management No 
Service Request Management No 
Work Order Management No 

Utility Management Systems

Billing & Invoicing No 
Cable No 
Customer Management No 
Demand Planning No 
Electricity Yes 
Natural Gas No 
Plant Management No 
Service Call Management No 
Trash No 
Water Yes 
Work Order Management Yes 
Workforce Management No 

Alternatives

Citywide Assets Reviews

Citywide Assets

PSD Citywide

Alternatives

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NovoGov

Novo Solutions
Citywide Permitting Reviews

Citywide Permitting

PSD Citywide
Pandell GIS Reviews

Pandell GIS

Pandell
Citywide Maintenance Reviews

Citywide Maintenance

PSD Citywide