Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cityworks serves as the go-to platform for local governments and utility agencies seeking efficient project execution. Our innovative GIS-focused public asset management and permitting system is designed to manage the entire lifecycle of infrastructure, encompassing permits, construction, maintenance, and eventual replacement. Exclusively utilizing Esri® ArcGIS®, Cityworks enables you to maximize the potential of your authoritative GIS data, delivering a comprehensive solution that enhances your agency's operational efficiency. We stand alongside you in the effort to create safe, resilient, and intelligent communities. By connecting field operations to office management, Cityworks equips your team with superior data, enhanced insights, and informed decision-making capabilities. Additionally, our platform streamlines the permitting process and fosters effective communication with both customers and stakeholders, ensuring everyone is on the same page throughout each project. Ultimately, Cityworks is dedicated to empowering local agencies to achieve their goals.
Description
Citywide Maintenance is a versatile and high-performance Computerized Maintenance Management System (CMMS) engineered to help municipalities organize, execute, and oversee diverse maintenance portfolios. By unifying service requests, work orders, and proactive maintenance schedules into one centralized hub, the platform creates a seamless link between administrative planning and boots-on-the-ground action. Its highly flexible architecture allows individual departments—from Public Works to Facilities—to tailor workflows and approval chains to their specific operational requirements.
Beyond simple task tracking, the system drives accountability through automated scheduling, precision inventory management, and granular task classification. This ensures that resources are allocated efficiently and that no preventative maintenance task falls through the cracks. The integrated mobile application empowers field crews to access work orders, attach photos, and provide real-time updates from any location—even when working offline in remote areas.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Geotab
No
Hyland IDP
Yes
NilNexus
Yes
Paymentus
No
Procify Workflow
Yes
Questica Performance
No
Radley Data Collection
Yes
Radley iSC
Yes
Selectron Relay
Yes
Stabicad
Yes
Integrations
Geotab
Yes
Hyland IDP
No
NilNexus
No
Paymentus
Yes
Procify Workflow
No
Questica Performance
Yes
Radley Data Collection
No
Radley iSC
No
Selectron Relay
No
Stabicad
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Enterprise Software License system with unlimited seats, with pricing based on population and individual client needs.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Trimble
Founded
1978
Country
United States
Website
assetlifecycle.trimble.com/en/products/software/cityworks
Vendor Details
Company Name
PSD Citywide
Founded
2003
Country
Canada
Website
www.psdcitywide.com/software-solutions/cmms-system/
Product Features
Government
Budgeting & Forecasting
Yes
Code Enforcement
Yes
Compliance Management
Yes
Fixed Asset Management
Yes
Inventory Management
Yes
License Issuance
Yes
Permit Issuance
Yes
Purchasing & Receiving
No
Self Service Portal
Yes
Taxation & Assessment
No
Utility Billing
No
Work Order Management
Yes
Permit
Automated Routing
No
Building Permits
No
Business License
No
Code Enforcement
No
Customer Portal
No
Expiration Date Tracking
No
Inspection Management
No
Mobile Access
No
Online Applications
No
Online Payments
No
Parking Permits
No
Renewal Management
No
Public Works
Billing & Invoicing
No
Compliance Management
Yes
Contract Management
Yes
Customer Database
No
Document Management
No
Equipment Maintenance
Yes
Fixed Asset Management
Yes
Job Costing
No
Project Management
Yes
Service Request Management
Yes
Work Order Management
Yes
Product Features
CMMS
Asset Tracking
Yes
Calibration Management
No
Inventory Control
Yes
Key & Lock Management
No
Mobile Access
Yes
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
No
Work Order Management
Yes
Maintenance Management
Asset Tracking
Yes
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
Yes
Inventory Management
Yes
Key & Lock Management
No
Mobile Access
Yes
Planning Calendar
Yes
Predictive Maintenance
Yes
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes