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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CitySuite was designed to introduce a modern software solution tailored for local government and utility sectors. Our CitySuite Software empowers users to effectively oversee Sales Tax, Utility Billing, Financials, Payroll, Human Resources, and Community Development processes, while also offering innovative technologies that enable customer self-service via our Citizen Access Portal. If you're in search of a Web-based Enterprise Resource Planning solution that is inherently developed with state-of-the-art technology, CitySuite is your ideal choice. Our adaptable and open framework ensures that our software components can seamlessly integrate with current systems and function harmoniously within the operational landscape of municipal clients. Many local government and utility organizations turn to us for comprehensive replacements of outdated Enterprise Resource Planning (ERP) systems, while others opt to enhance their current setups by incorporating one or more of our specialized modules, thus allowing them to achieve greater efficiency and effectiveness in their operations. Our commitment to innovation and flexibility makes us a preferred partner in this evolving digital landscape.

Description

Our dedicated support team possesses extensive expertise in urban domain knowledge, ensuring you receive prompt and insightful assistance to facilitate your tasks with ease. Complementing our support services, we provide clients with a Client Portal that includes a comprehensive Knowledge Base, User Groups, in-person training sessions, and self-paced Learning Journeys. At gWorks, we are committed to empowering you with the skills you need, as we believe in equipping you to become more self-sufficient. We strive to capitalize on every educational opportunity to enhance our clients' capabilities. Each new city implementation is accompanied by practical training, reflecting our commitment to equipping local governments with user-friendly software, combined with our in-depth knowledge and customer service that prioritizes your achievements. Additionally, gWorks offers a wide range of Professional Services designed to assist local governments in streamlining their operations, gathering data, digitizing maps, managing finances, crafting budgets, and much more to ensure a well-prepared future. By focusing on both technological and educational support, we aim to foster a collaborative environment that contributes to the overall success of local governance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Harris Enterprise Resource Planning

Founded

1975

Country

United States

Website

harriserp.com/solutions/citysuite/

Vendor Details

Company Name

gWorks

Founded

1999

Country

United States

Website

www.gworks.com/solutions/simplecity/

Product Features

ERP

Accounting Integration Yes 
Accounting Management Yes 
CRM No 
Dashboard Yes 
Distribution Management No 
Enterprise Asset Management No 
Financial Management Yes 
HR Management Yes 
Inventory Management Yes 
Order Management Yes 
Project Management No 
Purchase Order Management Yes 
Purchasing Yes 
Reporting/Analytics Yes 
Sales Management No 
Supply Chain Management No 
Warehouse Management Yes 

Government

Budgeting & Forecasting Yes 
Code Enforcement Yes 
Compliance Management No 
Fixed Asset Management Yes 
Inventory Management Yes 
License Issuance Yes 
Permit Issuance Yes 
Purchasing & Receiving Yes 
Self Service Portal Yes 
Taxation & Assessment Yes 
Utility Billing Yes 
Work Order Management Yes 

Municipal

Animal Licensing No 
Code Enforcement No 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Product Features

Government

Budgeting & Forecasting Yes 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management Yes 
Inventory Management Yes 
License Issuance Yes 
Permit Issuance Yes 
Purchasing & Receiving Yes 
Self Service Portal No 
Taxation & Assessment Yes 
Utility Billing Yes 
Work Order Management No 

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