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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CitySuite was designed to introduce a modern software solution tailored for local government and utility sectors. Our CitySuite Software empowers users to effectively oversee Sales Tax, Utility Billing, Financials, Payroll, Human Resources, and Community Development processes, while also offering innovative technologies that enable customer self-service via our Citizen Access Portal. If you're in search of a Web-based Enterprise Resource Planning solution that is inherently developed with state-of-the-art technology, CitySuite is your ideal choice. Our adaptable and open framework ensures that our software components can seamlessly integrate with current systems and function harmoniously within the operational landscape of municipal clients. Many local government and utility organizations turn to us for comprehensive replacements of outdated Enterprise Resource Planning (ERP) systems, while others opt to enhance their current setups by incorporating one or more of our specialized modules, thus allowing them to achieve greater efficiency and effectiveness in their operations. Our commitment to innovation and flexibility makes us a preferred partner in this evolving digital landscape.

Description

Intelligov Software has been offering cloud-based 311 and CRM solutions for municipalities since its inception in 2008. Located in Columbia, Maryland, this privately owned company specializes in providing feature-rich 311 Call Center Software tailored for city and county governments. Our software is adaptable to your specific needs, whether you operate through distinct departments or utilize a centralized call center. You have the ability to design and customize services according to your unique requirements. Our comprehensive workflow system efficiently routes service requests to the appropriate departments, individuals, and external vendors based on established criteria, while also delivering custom alert emails. Additionally, we provide custom mobile applications for both Android and iPhone that integrate seamlessly with the central system. Our platform also enables the tracking of labor hours, equipment use, and material consumption on a per-service request basis, ensuring that every aspect of service management is covered efficiently and effectively. This combination of features empowers municipalities to enhance their service delivery and improve overall operational efficiencies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Harris Enterprise Resource Planning

Founded

1975

Country

United States

Website

harriserp.com/solutions/citysuite/

Vendor Details

Company Name

Intelligov Software

Website

www.intelligovsoftware.com

Product Features

ERP

Accounting Integration Yes 
Accounting Management Yes 
CRM No 
Dashboard Yes 
Distribution Management No 
Enterprise Asset Management No 
Financial Management Yes 
HR Management Yes 
Inventory Management Yes 
Order Management Yes 
Project Management No 
Purchase Order Management Yes 
Purchasing Yes 
Reporting/Analytics Yes 
Sales Management No 
Supply Chain Management No 
Warehouse Management Yes 

Government

Budgeting & Forecasting Yes 
Code Enforcement Yes 
Compliance Management No 
Fixed Asset Management Yes 
Inventory Management Yes 
License Issuance Yes 
Permit Issuance Yes 
Purchasing & Receiving Yes 
Self Service Portal Yes 
Taxation & Assessment Yes 
Utility Billing Yes 
Work Order Management Yes 

Municipal

Animal Licensing No 
Code Enforcement No 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

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