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Average Ratings 0 Ratings

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ease
features
design
support

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Description

CitySuite was designed to introduce a modern software solution tailored for local government and utility sectors. Our CitySuite Software empowers users to effectively oversee Sales Tax, Utility Billing, Financials, Payroll, Human Resources, and Community Development processes, while also offering innovative technologies that enable customer self-service via our Citizen Access Portal. If you're in search of a Web-based Enterprise Resource Planning solution that is inherently developed with state-of-the-art technology, CitySuite is your ideal choice. Our adaptable and open framework ensures that our software components can seamlessly integrate with current systems and function harmoniously within the operational landscape of municipal clients. Many local government and utility organizations turn to us for comprehensive replacements of outdated Enterprise Resource Planning (ERP) systems, while others opt to enhance their current setups by incorporating one or more of our specialized modules, thus allowing them to achieve greater efficiency and effectiveness in their operations. Our commitment to innovation and flexibility makes us a preferred partner in this evolving digital landscape.

Description

EOS revolutionizes and enhances your complete customer life cycle, encompassing acquisition, product offerings, billing, and customer service. Leverage its robust features and user-friendly design to achieve unmatched efficiency and create smooth experiences for your customers. Improve your customer management by utilizing highly intuitive agent interfaces, automating repetitive tasks, and employing smart workflow management tools. With low-touch configurations, you possess the capability to quickly implement new business processes and optimize your existing operations without requiring development assistance. Centralizing your technology operations is made easy with a single platform that oversees your entire customer journey. Additionally, EOS offers an Innovation Space for creating seamless integrations with external providers like Salesforce or Dynamics, and for developing custom solutions such as broker interfaces or pricing engines. You can choose to have these integrations and custom developments managed for you, or collaborate with your technology partners and internal teams to ensure success. Ultimately, this comprehensive approach not only maximizes efficiency but also enhances customer satisfaction throughout every stage of their journey.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Harris Enterprise Resource Planning

Founded

1975

Country

United States

Website

harriserp.com/solutions/citysuite/

Vendor Details

Company Name

Znalytics

Founded

2014

Country

United States

Website

www.znalytics.com

Product Features

ERP

Accounting Integration Yes 
Accounting Management Yes 
CRM No 
Dashboard Yes 
Distribution Management No 
Enterprise Asset Management No 
Financial Management Yes 
HR Management Yes 
Inventory Management Yes 
Order Management Yes 
Project Management No 
Purchase Order Management Yes 
Purchasing Yes 
Reporting/Analytics Yes 
Sales Management No 
Supply Chain Management No 
Warehouse Management Yes 

Government

Budgeting & Forecasting Yes 
Code Enforcement Yes 
Compliance Management No 
Fixed Asset Management Yes 
Inventory Management Yes 
License Issuance Yes 
Permit Issuance Yes 
Purchasing & Receiving Yes 
Self Service Portal Yes 
Taxation & Assessment Yes 
Utility Billing Yes 
Work Order Management Yes 

Municipal

Animal Licensing No 
Code Enforcement No 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Product Features

Energy Management

Benchmarking Yes 
Bill Audit Yes 
Bill Database Yes 
Bill Importing Yes 
Budgeting & Forecasting No 
Compliance Management Yes 
Contract Management Yes 
Cost / Use Reporting Yes 
Emissions Monitoring No 
Energy Price Analysis No 
Facility Scheduling No 
Greenhouse Gas Tracking No 
Load Control No 
Load Forecasting No 
Meter Tracking Yes 
Risk Management Yes 
Weather Normalization No 

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