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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CityReporter is a user-friendly, mobile-compatible, and adaptable inspection management system designed to assist government entities in performing inspections more efficiently and effectively. With its implementation in various cities throughout North America, CityReporter offers modular options, allowing users to only pay for the features they require. The available inspection modules encompass areas such as permits and construction, parks and playgrounds, sports fields and tracks, facility and building inspections, fire prevention, road and highway assessments, and workplace safety checks. Additionally, the platform includes a work orders module and CityReplicator for storing content offline, ensuring flexibility and accessibility for users. This versatility makes CityReporter a valuable asset for municipalities striving to improve their inspection processes.

Description

Our mission is to facilitate enhanced connections and interactions between community members and their local government entities. We specialize in offering mobile-friendly solutions that enable you to engage effectively with both residents and visitors, fostering positive community relations. Typically, we can design and launch your customized app within a 30-day timeframe, catering to both iOS and Android platforms while ensuring it aligns with your city's branding needs. Additionally, our services include managing issues and work orders seamlessly. Any reports made within the app will be automatically uploaded to our web portal for easy management. You can efficiently view, assign, update, and close work orders at your convenience. By consolidating information that is often dispersed across your agency, we streamline processes, enhancing both efficiency and cost-effectiveness. This system is particularly advantageous for your field representatives, as all relevant data is conveniently accessible through our mobile application, with reported items integrated into Google Maps for optimal navigation. Furthermore, our approach not only improves operational workflows but also strengthens the relationship between the community and local government.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Maps No 

Integrations

Google Maps Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$249.99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Noratek Solutions

Founded

1999

Country

Canada

Website

www.cityinspectionsoftware.com

Vendor Details

Company Name

Rattle Tech

Country

United States

Website

www.civitaapp.com

Product Features

Code Enforcement

Case Management No 
Code Maintenance Yes 
Document Management Yes 
Fee Maintenance Yes 
GIS No 
Inspection Management Yes 
Letter Generation No 
Photo Management Yes 
Planning & Zoning No 
Violation History Yes 
Weed Abatement Control Yes 

Government

Budgeting & Forecasting No 
Code Enforcement Yes 
Compliance Management Yes 
Fixed Asset Management Yes 
Inventory Management No 
License Issuance No 
Permit Issuance Yes 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Parks and Recreation

Billing & Invoicing No 
Check-in / Check-Out No 
Child Care No 
Contract Management No 
Employee Management Yes 
Event Management No 
Facility Management Yes 
League / Team Management No 
Membership Management No 
Registration Management No 
Rental Management No 

Permit

Automated Routing No 
Building Permits No 
Business License No 
Code Enforcement No 
Customer Portal No 
Expiration Date Tracking No 
Inspection Management No 
Mobile Access No 
Online Applications No 
Online Payments No 
Parking Permits No 
Renewal Management No 

Public Works

Billing & Invoicing No 
Compliance Management Yes 
Contract Management No 
Customer Database No 
Document Management No 
Equipment Maintenance Yes 
Fixed Asset Management Yes 
Job Costing No 
Project Management No 
Service Request Management Yes 
Work Order Management Yes 

Product Features

Community

Content Management Yes 
Content Moderation No 
Discussions / Forums No 
Event Management No 
Group Management Yes 
Ideation / Crowdsourcing No 
Member Directory Yes 
Membership Management No 
Social Media Management No 
Website Management No 
White Label No 

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing No 
Issue Scheduling No 
Knowledge Base No 
Project Management No 
Recurring Issues No 
Scheduling No 
Task Management No 

Parks and Recreation

Billing & Invoicing No 
Check-in / Check-Out No 
Child Care No 
Contract Management No 
Employee Management No 
Event Management Yes 
Facility Management No 
League / Team Management No 
Membership Management No 
Registration Management No 
Rental Management No 

Work Order

Contract Management No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Preventive Maintenance No 
Quotes / Estimates No 
Recurring Appointments No 
Routing No 
Scheduling No 
Task Management No 

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