Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Your platform will serve as a central point for both visitors and local businesses to explore the various offerings of your community. Even without extensive web expertise, you can effortlessly maintain your site at any time. Share updates related to news, events, promotions, members, and businesses, among others. You can also design custom forms to collect information and feedback from users. Plan and schedule content, promotions, and events to ensure they display precisely when you desire. Your website will be optimized to enable users to effortlessly share your community on their favorite social media platforms while also ensuring that search engines can index your site effectively for improved rankings. With straightforward analytics, you will gain insights into which sections of your website attract the most visitors. Transitioning your existing website and its content to the new City Booster system is a seamless process. In addition to having the flexibility to update your content as needed, you will always benefit from the latest features of the City Booster system. Whenever an update is released, your site will automatically incorporate it to enhance functionality and security, ensuring your website remains cutting-edge and reliable. This means you can focus on engaging with your community without worrying about technical hurdles.

Description

The OneVu solution from IEG4 offers a comprehensive digital interface for council services, enhancing customer interactions by addressing their queries rather than merely displaying data. This innovative platform has led to a remarkable reduction in phone inquiries by as much as 50% in various councils. OneVu empowers users to find personalized solutions to frequently asked questions while also allowing them to submit and monitor the status of over 300 different services across the council. With a significant portion of calls, over 30%, stemming from customers checking on progress or following up on issues, OneVu effectively mitigates this by providing progress tracking on every online form. From the outset, users can access a library of more than 250 forms, ensuring a swift implementation, and with the addition of eDesigner, customization options are readily available. Furthermore, OneVu features an advanced workflow engine that supports multi-stage processes, enabling citizens to track their applications and services directly through their OneVu account, thereby enhancing the overall user experience. This seamless integration of services not only streamlines processes but also fosters greater transparency and engagement between councils and their constituents.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CompleteMember

Website

www.completemember.com

Vendor Details

Company Name

IEG4

Founded

2006

Country

United Kingdom

Website

www.ieg4.com/onevu

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Product Features

Alternatives

Alternatives

OpenCities Reviews

OpenCities

Granicus
Objective Build Reviews

Objective Build

Objective Corporation
Revise CMS Reviews

Revise CMS

Revize Software Systems