Average Ratings 3 Ratings
Average Ratings 19 Ratings
Description
Empower your workforce with secure and adaptable solutions by leveraging the top provider in virtual applications and desktops. You can effortlessly deliver desktop as a service (DaaS) from any cloud or data center.
Begin your journey with Citrix DaaS (previously known as Citrix Virtual Apps and Desktops service) within minutes, ensuring that your users enjoy a seamless and high-performance digital workspace. We take care of the infrastructure and security aspects, allowing you to concentrate on driving your business forward.
Address the requirements of your contemporary workforce while safeguarding sensitive information.
Citrix DaaS enables you to create a secure workspace experience accessible from any device. This approach offers all the benefits associated with a managed DaaS solution, in addition to enhanced IT flexibility, improved corporate security, and increased productivity for end-users.
By protecting applications and data, you can boost employee efficiency and develop a robust business continuity strategy with scalable workspace solutions. Streamline the delivery of virtual applications and desktops using reliable DaaS options that have been tested and proven in the field. Not only does this simplify operations, but it also positions your organization for future growth and success.
Description
ConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software.
Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed.
Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial.
API Access
Has API
No
API Access
Has API
No
Integrations
Asio by ConnectWise
No
AuthPoint
No
Avatier Identity Anywhere
Yes
ConnectWise Automate
No
CyberFOX Password Manager
No
CyberQP
No
EZMaxMobile
Yes
ITBoost
No
Login VSI
Yes
Naverisk RMM & PSA
No
Integrations
Asio by ConnectWise
Yes
AuthPoint
Yes
Avatier Identity Anywhere
No
ConnectWise Automate
Yes
CyberFOX Password Manager
Yes
CyberQP
Yes
EZMaxMobile
No
ITBoost
Yes
Login VSI
No
Naverisk RMM & PSA
Yes
Pricing Details
$12 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$27 per month
Free - $0
One - $27 per month, single tech license
Standard - $42 per month per concurrent tech
Premium - $52 per month per concurrent tech
One - $27 per month, single tech license
Standard - $42 per month per concurrent tech
Premium - $52 per month per concurrent tech
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cloud Software Group
Founded
2022
Country
United States
Website
www.citrix.com
Vendor Details
Company Name
ConnectWise
Founded
1982
Country
United States
Website
screenconnect.connectwise.com/
Product Features
Application Virtualization
Conflict Prevention
Yes
Cross-Platform Support
Yes
Dashboard
Yes
Debugging
Yes
Incident Management
Yes
Legacy App Support
Yes
Memory Protection
Yes
Multiple App Instances
Yes
Desktop as a Service (DaaS)
Admin Console
No
Application Management
No
BYOL Management
No
Backup & Recovery
No
Cloud Encryption
No
Device Management
No
File Management
No
GPU Virtualization
No
Multi-Factor Authentication
No
Policy Management
No
Single Sign On
No
User Provisioning
No
Remote Desktop
Chat
Yes
Cross-Platform Access
Yes
File Transfer
Yes
Group View
No
Mobile Device Access
Yes
Multi Monitor Support
Yes
Record Remote Sessions
No
Remote Print
No
Remote Wake
No
User Management
Yes
Virtual Desktop (VDI)
Desktop-as-a-Service
No
Load Balancing
No
Multi-Device Support
Yes
Multi-Factor Authentication
No
Permissions / Access Controls
Yes
Self Service Portal
No
Third Party Integration
No
Virtualization
Archiving & Retention
No
Capacity Monitoring
No
Data Mobility
No
Desktop Virtualization
Yes
Disaster Recovery
Yes
Namespace Management
No
Performance Management
No
Version Control
No
Virtual Machine Monitoring
No
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Help Desk
Alerts / Escalation
Yes
Automated Routing
No
Community Forums
Yes
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
No
Meeting
Action Item Tracking
No
Agenda Management
No
Attendee Management
Yes
Board Meetings
Yes
Committee Meetings
Yes
Internal Meetings
Yes
Invitation Management
Yes
Legislative Meetings
Yes
Materials Management
No
Meeting Feedback
No
Meeting Preparation Tools
No
Meeting Room Booking
No
Minutes Management
No
Post-Meeting Tools
Yes
Scheduling
No
Travel Management
No
Voting Management
No
MSP
Backup Management
No
Billing & Invoicing
Yes
CRM
No
Dashboard
Yes
Help Desk
Yes
Issue Management
Yes
Live Chat
Yes
Patch Management
Yes
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
Yes
Remote Systems Monitoring
Yes
Scheduling
Yes
Remote Desktop
Chat
Yes
Cross-Platform Access
No
File Transfer
Yes
Group View
No
Mobile Device Access
Yes
Multi Monitor Support
Yes
Record Remote Sessions
Yes
Remote Print
Yes
Remote Wake
No
User Management
No
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
No
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes
Remote Work
Collaboration
Yes
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
No
Meeting Management
Yes
Project Management
No
Remote Access
Yes
Remote Support
Yes
Screen Sharing
No
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
Yes
Web Conferencing
Yes
Video Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No