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Description

CitizenOne serves as a robust, cloud-based platform for Case Management and Scheduling, specifically designed to cater to the needs of social care organizations, healthcare providers, therapists, psychologists, and consultants. This comprehensive system integrates structured documentation for cases, client journals, appointment management, and workforce scheduling into one seamless solution. Whether overseeing intricate care operations or managing a private practice, CitizenOne streamlines administrative processes and enhances everyday workflows. With this platform, users can efficiently manage their clients, schedule appointments, maintain documentation, plan shifts, track time, and facilitate internal communication all from one location. Additionally, it adheres to working time regulations and guarantees compliance with GDPR standards for data management. By utilizing CitizenOne, organizations and individual practitioners can significantly diminish their administrative burden, foster enhanced transparency, and ultimately achieve improved outcomes for their clients. This platform not only aims to simplify operations but also to empower users in delivering quality care.

Description

Our core philosophy, “the right resource, the right time, the best price,” embodies a straightforward yet powerful idea. As a leader in the industry, dotStaff offers exceptional value characterized by fairness, competition, and transparency. The dotStaff vendor management system (VMS) is built around three key principles. Our Mobile Case Management solution enhances case outcomes by delivering remarkable value not only to government and commercial entities but also to dedicated field workers and the citizens and clients who require care. It is essential to provide accurate information from the point of intake to closure to enhance outcomes, safety, and reduce costs. The integrated solution from dotStaff aims to eradicate inefficiencies while delivering unparalleled value to agencies, patients, caseworkers, service providers, and mobile workers alike. Furthermore, this commitment to quality ensures that all stakeholders experience improved collaboration and satisfaction throughout the entire process.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

ChatGPT Yes 
Danløn Yes 
Google Drive Yes 
Microsoft 365 Yes 
Microsoft OneDrive Yes 
Zapier Yes 
Zenegy Yes 

Integrations

ChatGPT No 
Danløn No 
Google Drive No 
Microsoft 365 No 
Microsoft OneDrive No 
Zapier No 
Zenegy No 

Pricing Details

€33/month/user
*Basis Plan
Price: €33 per month
Includes:
- 1 administrator
- 1 user
- 1 department
- Phone support

*Pro Plan
Price: €60 per month
Includes:
- 1 administrator
- 3 users
- 3 departments
- Phone support
- FMK (medication system) integration

*Enterprise Plan
Price: Custom (contact sales)
Designed for larger organizations with tailored requirements
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CitizenOne

Founded

2012

Country

Denmark

Website

citizenone.eu

Vendor Details

Company Name

dotStaff

Founded

2003

Country

United States

Website

www.dotstaff.com

Product Features

Social Work Case Management

Case Notes Yes 
Client Management Yes 
Document Management Yes 
Forms Management Yes 
Goal Setting / Tracking Yes 
Program Management Yes 
Referral Management No 
Reporting & Statistics Yes 
Scheduling Yes 
Volunteer Management No 

Product Features

Vendor Management

Audit Management Yes 
Contact Management No 
Customer Database No 
Self Service Portal No 
Supplier Master Data No 
Transaction History No 
Vendor Maintained Profiles No 
Vendor Managed Inventory No 
Vendor Performance Rating Yes 
Vendor Qualification Tracking Yes 

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