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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CitizenMe is an international network of 'Digital Citizens' who utilize the CitizenMe app to collect their personal data, uncover insights about themselves, and access highly personalized products and services. Members willingly share their information on their own terms with the brands they cherish and the causes they support. For companies, this facilitates continuous human data interactions. Engage in profound, anonymized conversations with thousands of actual consumers in real-time, enabling a level of personalization that not only delights users but also fosters personal empowerment, accelerates business growth, and generates a positive social impact for your brand. Stay informed with live, on-the-spot surveys featuring real individuals backed by verified multi-variate data (we prioritize quality over speed), complete with impressive data visualizations, image galleries, and interactive charts. Our payment model is pay-as-you-go, and we’ve streamlined our pricing structure for your convenience, ensuring you receive maximum value without complexity. Additionally, this approach allows brands to develop a more meaningful connection with their audience, enhancing trust and loyalty over time.

Description

QScend Technologies, Inc. stands out as a top-tier provider of web-based software designed specifically for local and county governments, effectively managing citizen requests. With our innovative citizen request management solution, numerous government agencies and call centers nationwide have enhanced their service delivery, streamlined operations, and optimized their performance metrics. This success has established us as the go-to choice for CRM/311 software across the United States, reflecting our commitment to improving municipal services and fostering community engagement. Our software not only addresses current needs but also adapts to the evolving demands of local governance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CitizenMe

Founded

2014

Country

Germany

Website

www.citizenme.com/business-page/

Vendor Details

Company Name

QScend Technologies

Founded

1998

Country

United States

Website

www.qscend.com

Product Features

Product Features

Code Enforcement

Case Management Yes 
Code Maintenance No 
Document Management No 
Fee Maintenance No 
GIS No 
Inspection Management No 
Letter Generation No 
Photo Management No 
Planning & Zoning No 
Violation History No 
Weed Abatement Control No 

Municipal

Animal Licensing No 
Code Enforcement Yes 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Public Works

Billing & Invoicing No 
Compliance Management No 
Contract Management No 
Customer Database No 
Document Management No 
Equipment Maintenance No 
Fixed Asset Management No 
Job Costing No 
Project Management No 
Service Request Management Yes 
Work Order Management Yes 

Service Desk

CMDB No 
Change Management No 
IT Asset Management No 
Incident Management Yes 
Knowledge Base Yes 
Mobile Access No 
Procurement Management No 
Remote Control No 
SLA Management No 
Self Service Portal Yes 

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