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Description

CitizenMe is an international network of 'Digital Citizens' who utilize the CitizenMe app to collect their personal data, uncover insights about themselves, and access highly personalized products and services. Members willingly share their information on their own terms with the brands they cherish and the causes they support. For companies, this facilitates continuous human data interactions. Engage in profound, anonymized conversations with thousands of actual consumers in real-time, enabling a level of personalization that not only delights users but also fosters personal empowerment, accelerates business growth, and generates a positive social impact for your brand. Stay informed with live, on-the-spot surveys featuring real individuals backed by verified multi-variate data (we prioritize quality over speed), complete with impressive data visualizations, image galleries, and interactive charts. Our payment model is pay-as-you-go, and we’ve streamlined our pricing structure for your convenience, ensuring you receive maximum value without complexity. Additionally, this approach allows brands to develop a more meaningful connection with their audience, enhancing trust and loyalty over time.

Description

Leverage the insights gained from customer feedback to create services that effectively address the needs of your communities and citizens. By comprehensively understanding the customer journey across various access points, you can utilize this valuable information to foster beneficial transformations. Enhance the management of official customer interactions, including grievances and Freedom of Information requests. Our expertise can assist you in developing a sustainable strategy aimed at revolutionizing how you engage with customers and communities. We empower public service organizations to cultivate opportunities for impactful citizen interactions that result in tangible improvements in individuals' lives. Our collaborations span a wide array of entities, such as local councils, housing organizations, national transport services, police departments, governmental agencies, educational institutions, and the NHS. GovMetric transcends being merely a technology provider; we bring over seventy-five years of combined expertise in customer and citizen engagement to the table. We strive to exceed the expectations of being just another vendor. By focusing on genuine partnerships, we aim to make a significant difference in public service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CitizenMe

Founded

2014

Country

Germany

Website

www.citizenme.com/business-page/

Vendor Details

Company Name

GovMetric

Country

United Kingdom

Website

www.govmetric.com

Product Features

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

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