Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Custom digital communication plays a crucial role in connecting the online and offline experiences of customers, and we excel in offering this service. Our app-based platform caters to every phase of your customer's journey, delivering a secure and compliant solution that fosters trust, transparency, and enduring relationships. By utilizing personalized video, automotive retailers can effectively close the gap between digital and physical interactions, creating deep emotional bonds with their clients. In today’s world, customers engage, research, and make purchases predominantly online. Tailored automotive videos and intelligent imaging ensure a customized buying experience while establishing a direct connection with the retailer. Whether you are purchasing or maintaining your vehicle, the retailer reaches out to you with a personalized video showcasing your vehicle of interest, enhancing the overall customer experience. This innovative approach not only streamlines the process but also reinforces the importance of personal touch in modern retail.
Description
MAX Digital Showroom equips your team with immediate access to inventory and pricing details, ensuring they are informed about every vehicle on your lot in real time. Instantly, you can retrieve market comparisons, original OEM package specifics (including the initial MSRPs), vehicle history reports, and price comparisons for each vehicle, no matter where your sales efforts take you. The landscape of customer expectations in automotive retail has evolved dramatically. To enhance their understanding of the consumer buying process, MAX Digital conducts over 1500 live shopping experiments monthly, alongside numerous live interviews and thorough usability and design testing. Our aim is to assist dealerships in elevating their customer experiences, enabling their teams to achieve greater success. For over ten years, MAX Digital has been dedicated to supporting automotive retailers through our comprehensive four-tier strategy. By continuously adapting to the changing market, we ensure that our clients stay ahead of the competition.
API Access
Has API
No
API Access
Has API
No
Integrations
Inventory Connect
No
Spyne
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CitNOW
Founded
2006
Country
United Kingdom
Website
www.citnow.com
Vendor Details
Company Name
MAX Digital
Country
United States
Website
maxdigital.com
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
Yes
Customer Database
Yes
Document Management
Yes
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
Yes
Lease Management
No
New Car Dealer
Yes
New Car Lot
Yes
Online Inventory
Yes
Parts Management
No
Sales Management
Yes
Service Department
Yes
Used Car Lot
Yes
Website Integration
Yes
Video Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Product Features
Auto Dealer
Accounting
Yes
Buy-Here-Pay-Here
Yes
Collections Management
Yes
Contact Database
Yes
Customer Database
Yes
Document Management
Yes
F&I Management
No
Financing Management
Yes
Form Printing
Yes
Inventory Management
Yes
Lease Management
Yes
New Car Dealer
Yes
New Car Lot
Yes
Online Inventory
Yes
Parts Management
No
Sales Management
Yes
Service Department
No
Used Car Lot
Yes
Website Integration
Yes