Average Ratings 51 Ratings
Average Ratings 0 Ratings
Description
All-in-one, AI-powered collaboration. Eight powerful workflows for every workstyle that maximize productivity and enhance teamwork. Webex Suite allows you to connect, collaborate and engage all in one place.
Hassle-free video. Face-to-face meetings, real-time collaboration and whiteboarding are all ways to strengthen relationships. Video conferencing is a powerful and simple way to show off your best self. You can increase your business reach while reducing travel and office expenses. A powerful set that keeps you in touch before, during and after the meeting. Video conferencing is possible on any device, bringing people together as if they were sitting face-to-face. File and screen sharing, video meetings and messaging are all ways to collaborate with your team from anywhere. Cloud calling is easy to manage and secure. It's also portable.
Description
Spoke is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Spoke integrates with everything, personalizing conversations, driving productivity, and ensuring compliance. Trusted for over 250,000 conversations every day with features such as calls, SMS, WhatsApp, Team Inbox, programmable routing, Personalized IVRs, caller insights, forms, analytics, +more.
The Problem
Today, only a small portion of your employees are equipped or have the skills to have highly-contextual, complex, and personalized customer conversations.
The Solution
Spoke empowers every employee with the information and skills to hold high-quality compliant conversations that drive positive customer and business outcomes.
To achieve this, Spoke Phone combines the best parts of traditional business phone systems, high-cost contact centers, and leading business process automation, and has made it all easy to use on a mobile phone or desktop.
By integrating a customer’s information, processes, and automation into calls, SMS, and WhatsApp conversations occurring on mobile phones, desktops, and other devices.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
6Connex
Yes
ClickShare Conference
Yes
CrystalSound
Yes
Dependency Track SaaS
Yes
EduBrite
Yes
Expo Pass
Yes
Granola
Yes
Kestone Virtual Event Platform
Yes
Localingo
Yes
Microsoft Teams
Yes
Integrations
6Connex
No
ClickShare Conference
No
CrystalSound
No
Dependency Track SaaS
No
EduBrite
No
Expo Pass
No
Granola
No
Kestone Virtual Event Platform
No
Localingo
No
Microsoft Teams
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$15 per month
Mix-and-match licensing allows you to buy the right license type for each user so you're not wasting money buying features some users won't use. Host on Spoke or deploy to your Twilio Account.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.webex.com
Vendor Details
Company Name
Spoke Network
Founded
2016
Country
New Zealand
Website
spokephone.com
Product Features
Collaboration
Brainstorming
Yes
Calendar Management
Yes
Chat / Messaging
Yes
Contact Management
No
Content Management
No
Document Management
No
Project Management
No
Real Time Editing
Yes
Task Management
No
Version Control
No
Video Conferencing
Yes
Employee Communication Tools
Activity / News Feed
No
Audio / Video Conferencing
Yes
Blogs
No
Chat / Messaging
Yes
Employee Directory
No
Event Calendar
No
File Sharing
No
Knowledge Management
No
Newsletter Management
No
Surveys & Feedback
Yes
Remote Work
Collaboration
Yes
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
Yes
Meeting Management
Yes
Project Management
No
Remote Access
No
Remote Support
No
Screen Sharing
Yes
Softphone
Yes
Task Management
No
Time Zone Tracking
No
Video Chat
Yes
Web Conferencing
Yes
Screen Sharing
Annotations / Drawing Tools
Yes
Desktop / Browser Sharing
Yes
Mobile Screen Sharing
Yes
Presenter Control Management
Yes
Remote Control
Yes
Screen Capture
Yes
Screen Mirroring
Yes
Screen Recording
Yes
Team Communication
Activity / News Feed
No
Audio Calls
Yes
Calendar Management
Yes
Chat / Messaging
Yes
Discussion Threads
Yes
File Sharing
Yes
Mobile Access
Yes
Push Notifications
No
Search
Yes
Surveys & Feedback
Yes
Task Management
No
Video Conferencing
Yes
Video Conferencing
Electronic Hand Raising
Yes
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
Web Conferencing
Electronic Hand Raising
Yes
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
Yes
Webinar
Alerts/Notifications
Yes
Customizable Branding
No
Event Management
Yes
Live Chat
Yes
Multi-Presenter
Yes
On-Demand Webinars
Yes
Polls / Voting
Yes
Q & A
Yes
Reporting/Analytics
Yes
Screen Sharing
Yes
Social Media Promotion
Yes
Product Features
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
No
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
Yes
Caller ID
Yes
Disaster Recovery
Yes
International Numbers
Yes
Multiple DID Options
Yes
PSTN Forwarding
Yes
Toll-Free Numbers
Yes
e911
Yes
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes