Average Ratings 51 Ratings

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Average Ratings 0 Ratings

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Description

All-in-one, AI-powered collaboration. Eight powerful workflows for every workstyle that maximize productivity and enhance teamwork. Webex Suite allows you to connect, collaborate and engage all in one place. Hassle-free video. Face-to-face meetings, real-time collaboration and whiteboarding are all ways to strengthen relationships. Video conferencing is a powerful and simple way to show off your best self. You can increase your business reach while reducing travel and office expenses. A powerful set that keeps you in touch before, during and after the meeting. Video conferencing is possible on any device, bringing people together as if they were sitting face-to-face. File and screen sharing, video meetings and messaging are all ways to collaborate with your team from anywhere. Cloud calling is easy to manage and secure. It's also portable.

Description

Spoke is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Spoke integrates with everything, personalizing conversations, driving productivity, and ensuring compliance. Trusted for over 250,000 conversations every day with features such as calls, SMS, WhatsApp, Team Inbox, programmable routing, Personalized IVRs, caller insights, forms, analytics, +more. The Problem Today, only a small portion of your employees are equipped or have the skills to have highly-contextual, complex, and personalized customer conversations. The Solution Spoke empowers every employee with the information and skills to hold high-quality compliant conversations that drive positive customer and business outcomes. To achieve this, Spoke Phone combines the best parts of traditional business phone systems, high-cost contact centers, and leading business process automation, and has made it all easy to use on a mobile phone or desktop. By integrating a customer’s information, processes, and automation into calls, SMS, and WhatsApp conversations occurring on mobile phones, desktops, and other devices.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

6Connex Yes 
ClickShare Conference Yes 
CrystalSound Yes 
Dependency Track SaaS Yes 
EduBrite Yes 
Expo Pass Yes 
Granola Yes 
Kestone Virtual Event Platform Yes 
Localingo Yes 
Microsoft Teams Yes 
Operata Yes 
Panopto Yes 
Rafiki Yes 
RealTime PSO Yes 
Repurpose.io Yes 
Sally AI Yes 
Schedule AI Yes 
Twilio Voice No 
inspace Yes 
mmhmm Yes 

Integrations

6Connex No 
ClickShare Conference No 
CrystalSound No 
Dependency Track SaaS No 
EduBrite No 
Expo Pass No 
Granola No 
Kestone Virtual Event Platform No 
Localingo No 
Microsoft Teams No 
Operata No 
Panopto No 
Rafiki No 
RealTime PSO No 
Repurpose.io No 
Sally AI No 
Schedule AI No 
Twilio Voice Yes 
inspace No 
mmhmm No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$15 per month
Mix-and-match licensing allows you to buy the right license type for each user so you're not wasting money buying features some users won't use. Host on Spoke or deploy to your Twilio Account.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.webex.com

Vendor Details

Company Name

Spoke Network

Founded

2016

Country

New Zealand

Website

spokephone.com

Product Features

Collaboration

Brainstorming Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Contact Management No 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing Yes 
Task Management No 
Version Control No 
Video Conferencing Yes 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing Yes 
Blogs No 
Chat / Messaging Yes 
Employee Directory No 
Event Calendar No 
File Sharing No 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback Yes 

Remote Work

Collaboration Yes 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat Yes 
Meeting Management Yes 
Project Management No 
Remote Access No 
Remote Support No 
Screen Sharing Yes 
Softphone Yes 
Task Management No 
Time Zone Tracking No 
Video Chat Yes 
Web Conferencing Yes 

Screen Sharing

Annotations / Drawing Tools Yes 
Desktop / Browser Sharing Yes 
Mobile Screen Sharing Yes 
Presenter Control Management Yes 
Remote Control Yes 
Screen Capture Yes 
Screen Mirroring Yes 
Screen Recording Yes 

Team Communication

Activity / News Feed No 
Audio Calls Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Discussion Threads Yes 
File Sharing Yes 
Mobile Access Yes 
Push Notifications No 
Search Yes 
Surveys & Feedback Yes 
Task Management No 
Video Conferencing Yes 

Video Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Web Conferencing

Electronic Hand Raising Yes 
Mobile Access Yes 
On-Demand Webcasting Yes 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard Yes 

Webinar

Alerts/Notifications Yes 
Customizable Branding No 
Event Management Yes 
Live Chat Yes 
Multi-Presenter Yes 
On-Demand Webinars Yes 
Polls / Voting Yes 
Q & A Yes 
Reporting/Analytics Yes 
Screen Sharing Yes 
Social Media Promotion Yes 

Product Features

Business VoIP

Call Parking No 
Call Recording Yes 
Contact Management No 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records Yes 
Caller ID Yes 
Disaster Recovery Yes 
International Numbers Yes 
Multiple DID Options Yes 
PSTN Forwarding Yes 
Toll-Free Numbers Yes 
e911 Yes 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

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