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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Address the complexities of overseeing IoT field area networks that encompass thousands or even millions of interconnected devices. The Cisco IoT Field Network Director (FND) serves as the comprehensive network management platform tailored for extensive FAN deployments. Factors such as environmental fluctuations and variations in cellular network coverage can significantly impact the connectivity and bandwidth of IoT gateways and devices. Cisco FND is specifically built to assist operations teams in navigating the lifecycle management of large-scale FANs, adapting to dynamic conditions and network limitations to maintain continuous functionality. It offers zero-touch deployment alongside secure enrollment for vast numbers of IoT gateways and endpoints. Additionally, it features role-based access controls, user audit trails, and secure communication methods for transporting IoT data via networks and VPN tunnels. Furthermore, it ensures dependable communication over both cellular and low-power networks for effective lifecycle management, alongside 24/7 real-time monitoring and alert systems. With automated enrollment and provisioning processes for gateways and endpoints, operational efficiency is greatly enhanced. This comprehensive suite of features positions Cisco FND as a vital tool in managing the evolving landscape of IoT networks.

Description

Cisco Partners automates customer success management Coming Summer 2021 -- Netformx SuccessXpert, a Cisco Partner-ready Customer Success Management Platform that allows Customer Success and Customer Experience Teams to continuously manage their Customer Experiences (CX) to: Calculate the customer success scores automatically Customers can simplify and scale their interactions according to their customized playbooks. Send customized Notifications and Alerts Follow these steps to ensure that Lifecycle Incentive rewards can be earned and paid Assure that the customer's business goals are achieved Follow the Cisco CX Advanced Specialization automation tools requirements Automated Cisco data feeds available, eliminating the need for manual uploads SuccessXpert was created for Cisco Partners in conjunction with Cisco Partners. It is built with Netformx' proven track records of enabling Cisco Partners with industry-leading data collection, correlation, analysis, and insights.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/en/us/products/cloud-systems-management/iot-field-network-director/index.html

Vendor Details

Company Name

Netformx

Founded

1994

Country

United States

Website

www.netformx.com/products/successxpert/

Product Features

Industrial IoT

Condition Monitoring No 
Data Visualization No 
Factory Data Analytics No 
Machine Learning No 
Machine Workflow Creation No 
Predictive Maintenance No 
Production Line / Factory Insights No 
Real-Time Monitoring No 
Reporting / Analytics No 
Smart Alerts / Notifications No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Alternatives