Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Address the complexities of overseeing IoT field area networks that encompass thousands or even millions of interconnected devices. The Cisco IoT Field Network Director (FND) serves as the comprehensive network management platform tailored for extensive FAN deployments. Factors such as environmental fluctuations and variations in cellular network coverage can significantly impact the connectivity and bandwidth of IoT gateways and devices. Cisco FND is specifically built to assist operations teams in navigating the lifecycle management of large-scale FANs, adapting to dynamic conditions and network limitations to maintain continuous functionality. It offers zero-touch deployment alongside secure enrollment for vast numbers of IoT gateways and endpoints. Additionally, it features role-based access controls, user audit trails, and secure communication methods for transporting IoT data via networks and VPN tunnels. Furthermore, it ensures dependable communication over both cellular and low-power networks for effective lifecycle management, alongside 24/7 real-time monitoring and alert systems. With automated enrollment and provisioning processes for gateways and endpoints, operational efficiency is greatly enhanced. This comprehensive suite of features positions Cisco FND as a vital tool in managing the evolving landscape of IoT networks.
Description
Cisco Partners automates customer success management
Coming Summer 2021 -- Netformx SuccessXpert, a Cisco Partner-ready Customer Success Management Platform that allows Customer Success and Customer Experience Teams to continuously manage their Customer Experiences (CX) to:
Calculate the customer success scores automatically
Customers can simplify and scale their interactions according to their customized playbooks.
Send customized Notifications and Alerts
Follow these steps to ensure that Lifecycle Incentive rewards can be earned and paid
Assure that the customer's business goals are achieved
Follow the Cisco CX Advanced Specialization automation tools requirements
Automated Cisco data feeds available, eliminating the need for manual uploads
SuccessXpert was created for Cisco Partners in conjunction with Cisco Partners. It is built with Netformx' proven track records of enabling Cisco Partners with industry-leading data collection, correlation, analysis, and insights.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/products/cloud-systems-management/iot-field-network-director/index.html
Vendor Details
Company Name
Netformx
Founded
1994
Country
United States
Website
www.netformx.com/products/successxpert/
Product Features
Industrial IoT
Condition Monitoring
No
Data Visualization
No
Factory Data Analytics
No
Machine Learning
No
Machine Workflow Creation
No
Predictive Maintenance
No
Production Line / Factory Insights
No
Real-Time Monitoring
No
Reporting / Analytics
No
Smart Alerts / Notifications
No
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No