Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Harness Cisco's control for cellular device connectivity in the IoT realm, utilizing management solutions that drive your business forward. Expedite innovation and reduce time-to-market to enhance and solidify your position as a market leader. Provide exceptional customer experiences while boosting your profits. Ensure secure access for users and devices while maintaining the agility to swiftly address any suspicious activities. Efficiently connect, provision, and scale your device deployments using the IoT Control Center. Implement a myriad of automation rules tailored to fit any IoT application and business scenario, enabling rapid growth for your enterprise. Stay ahead of competitors by swiftly launching new products and services while effortlessly expanding into new markets, with a globally accessible platform. Leverage the latest technological advancements through ongoing innovations in the platform. Get ready for enhanced and more dependable customer experiences powered by the IoT Control Center. With AI/ML anomaly detection, you can proactively identify and receive alerts about any device or connectivity issues seamlessly in the background. This comprehensive approach not only fortifies your operational efficiency but also positions your business for sustained success in the evolving digital landscape.
Description
The only global, operator-agnostic solution that integrates cellular communications with enterprise phone recording, CRM, AI-basedBI and other systems. This cost-effective and painless solution ensures that every business (cellular) phone call is recorded into the CRM system.
All employees' business mobile calls, whether they are at work, home, or while traveling, are automatically captured and transferred to the CRM. You can automatically record, track, document and transcribe mobile calls, SMS records and other forms business-critical mobile communications, without exposing employees' privacy!
Increase the engagement of your customer-facing team members. One device - Multiple business profiles. Allow your employees to use their mobile devices for work, while still protecting their privacy. Only log business calls and text messages.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Salesforce
Yes
Chorus Connection
No
Creatio
No
Gong
No
HubSpot CRM
No
HubSpot Customer Platform
No
IBM Watson IoT Platform
Yes
Microsoft 365
Yes
Microsoft Dynamics 365
No
NiCE CXone Mpower
No
Integrations
Salesforce
Yes
Chorus Connection
Yes
Creatio
Yes
Gong
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
IBM Watson IoT Platform
No
Microsoft 365
No
Microsoft Dynamics 365
Yes
NiCE CXone Mpower
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$30 dollar per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cisco
Country
United States
Website
www.cisco.com/c/en/us/solutions/internet-of-things/iot-control-center.html
Vendor Details
Company Name
Mobile2CRM
Country
Israel
Website
www.mobile2CRM.com
Product Features
Product Features
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
Yes
File Transfer
No
Instant Retrieval
No
On-Demand Recording
Yes
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No