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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Harness Cisco's control for cellular device connectivity in the IoT realm, utilizing management solutions that drive your business forward. Expedite innovation and reduce time-to-market to enhance and solidify your position as a market leader. Provide exceptional customer experiences while boosting your profits. Ensure secure access for users and devices while maintaining the agility to swiftly address any suspicious activities. Efficiently connect, provision, and scale your device deployments using the IoT Control Center. Implement a myriad of automation rules tailored to fit any IoT application and business scenario, enabling rapid growth for your enterprise. Stay ahead of competitors by swiftly launching new products and services while effortlessly expanding into new markets, with a globally accessible platform. Leverage the latest technological advancements through ongoing innovations in the platform. Get ready for enhanced and more dependable customer experiences powered by the IoT Control Center. With AI/ML anomaly detection, you can proactively identify and receive alerts about any device or connectivity issues seamlessly in the background. This comprehensive approach not only fortifies your operational efficiency but also positions your business for sustained success in the evolving digital landscape.

Description

The only global, operator-agnostic solution that integrates cellular communications with enterprise phone recording, CRM, AI-basedBI and other systems. This cost-effective and painless solution ensures that every business (cellular) phone call is recorded into the CRM system. All employees' business mobile calls, whether they are at work, home, or while traveling, are automatically captured and transferred to the CRM. You can automatically record, track, document and transcribe mobile calls, SMS records and other forms business-critical mobile communications, without exposing employees' privacy! Increase the engagement of your customer-facing team members. One device - Multiple business profiles. Allow your employees to use their mobile devices for work, while still protecting their privacy. Only log business calls and text messages.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Chorus Connection No 
Creatio No 
Gong No 
HubSpot CRM No 
HubSpot Customer Platform No 
IBM Watson IoT Platform Yes 
Microsoft 365 Yes 
Microsoft Dynamics 365 No 
NiCE CXone Mpower No 
Oracle Artificial Intelligence No 
Pipedrive No 
SAP Cloud Platform Yes 
Verint Speech Analytics No 

Integrations

Salesforce Yes 
Chorus Connection Yes 
Creatio Yes 
Gong Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
IBM Watson IoT Platform No 
Microsoft 365 No 
Microsoft Dynamics 365 Yes 
NiCE CXone Mpower Yes 
Oracle Artificial Intelligence Yes 
Pipedrive Yes 
SAP Cloud Platform No 
Verint Speech Analytics Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$30 dollar per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cisco

Country

United States

Website

www.cisco.com/c/en/us/solutions/internet-of-things/iot-control-center.html

Vendor Details

Company Name

Mobile2CRM

Country

Israel

Website

www.mobile2CRM.com

Product Features

Product Features

Call Recording

Archiving Yes 
Call Sharing Yes 
Distributed Call Recording Yes 
Event Triggered Recording Yes 
File Transfer No 
Instant Retrieval No 
On-Demand Recording Yes 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

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