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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.

Description

PeachComm offers your business access to the cutting-edge Cisco Webex platform, which is at the forefront of digital transformation and communication advancements. Since 2001, we have been a certified partner, committed to understanding your unique business needs through dedicated communications specialists who design tailored phone systems. Our extensive range of solutions includes anything from desktop phones to receptionist consoles and call center phones, ensuring we have the right model to suit your requirements. As a proud Cisco partner (formerly BroadSoft), we emphasize customer security by investing in advanced technology and innovative solutions to safeguard your business. Enjoy unlimited calling for all users without worrying about minute counting, and seamlessly integrate with business applications and other cloud services. Our platform supports applications for desktops, tablets, and smartphones for both PC and Mac, allowing you to answer calls around the clock. Additionally, we provide personalized messaging services to enhance call routing and improve overall communication efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AiRISTA Yes 
BleuPage Yes 
Carbyne Yes 
Citus Yes 
Clobba Yes 
Cloudonix Yes 
DIDforSale Yes 
DVSAnalytics Yes 
Ednetics Yes 
F5 BIG-IP SSL Orchestrator Yes 
Kova Yes 
MapsPeople Yes 
Martello Vantage DX Yes 
Notus Yes 
SIP.US Yes 
Smartnumbers Yes 
Soft-ex Yes 
Tomato.ai Yes 
WEKA Yes 
inspace Yes 

Integrations

AiRISTA No 
BleuPage No 
Carbyne No 
Citus No 
Clobba No 
Cloudonix No 
DIDforSale No 
DVSAnalytics No 
Ednetics No 
F5 BIG-IP SSL Orchestrator No 
Kova No 
MapsPeople No 
Martello Vantage DX No 
Notus No 
SIP.US No 
Smartnumbers No 
Soft-ex No 
Tomato.ai No 
WEKA No 
inspace No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$19.95 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html

Vendor Details

Company Name

Peachcomm

Country

United States

Website

www.peachcomm.com/best-local-voip

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

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