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Description
Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.
Description
Every organization finds itself at a distinct stage in its digital transformation journey. No matter your current position, we are here to support you every step of the way. Our extensive network of data centers, cloud solutions, and IT professionals provides tailored offerings that facilitate your growth today, in the future, and beyond. Security is paramount, and it remains our top focus. Designed with security in mind, our IT solutions aim to provide you with tranquility. By employing cutting-edge physical and network security protocols, including multi-factor authentication and robust encryption, we ensure you receive proactive safeguarding. Each business has its own unique trajectory for growth, along with specific challenges to navigate. Our adaptable IT solutions are personalized to align with both your immediate needs and long-term objectives. As technology continues to evolve, staying ahead of innovation and competition requires a knowledgeable IT partner capable of guiding your progress. We are committed to being that partner, dedicated to helping you achieve success in an ever-changing landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
ACF Technologies
Yes
Akamai
No
Amazon Web Services (AWS)
No
Call Coach AI
Yes
Check Point Exposure Management
Yes
Criminal IP ASM
Yes
DIDforSale
Yes
DVSAnalytics
Yes
Elevate Security
Yes
F5 BIG-IP Access Policy Manager
Yes
Integrations
ACF Technologies
No
Akamai
Yes
Amazon Web Services (AWS)
Yes
Call Coach AI
No
Check Point Exposure Management
No
Criminal IP ASM
No
DIDforSale
No
DVSAnalytics
No
Elevate Security
No
F5 BIG-IP Access Policy Manager
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html
Vendor Details
Company Name
TierPoint
Founded
2010
Country
United States
Website
tierpoint.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
Cloud Management
Access Control
No
Billing & Provisioning
No
Capacity Analytics
No
Cost Management
No
Demand Monitoring
No
Multi-Cloud Management
No
Performance Analytics
No
SLA Management
No
Supply Monitoring
No
Workflow Approval
No
IT Security
Anti Spam
No
Anti Virus
No
Email Attachment Protection
No
Event Tracking
No
IP Protection
No
Internet Usage Monitoring
No
Intrusion Detection System
No
Spyware Removal
No
Two-Factor Authentication
No
Vulnerability Scanning
No
Web Threat Management
No
Web Traffic Reporting
No
Virtual Desktop (VDI)
Desktop-as-a-Service
No
Load Balancing
No
Multi-Device Support
No
Multi-Factor Authentication
No
Permissions / Access Controls
No
Self Service Portal
No
Third Party Integration
No
Web Hosting
Cloud Hosting
No
DDOS Protection
No
Dedicated Hosting
No
Email Hosting
No
Managed Hosting
No
Multiple Datacenter Locations
No
Private SSL
No
SSD Storage
No
Server Backups
No
Shared Website Hosting
No
Unlimited Bandwidth Option
No
VPS
No
Website Builder
No
