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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.

Description

Cease the loss of customers by actively engaging with their feedback. Identify the areas where you fall short and potentially drive them away. Enable your customers to provide valuable insights and constructive criticism. Use this acquired information to enhance the quality of your offerings, ultimately attracting new loyal patrons who appreciate your commitment to improvement. By fostering an environment where customer voices are heard, you create a stronger connection with your audience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ACF Technologies Yes 
Aviz Networks Yes 
Blackwell Security Yes 
Carbyne Yes 
Clobba Yes 
Degree Analytics Yes 
F5 BIG-IP SSL Orchestrator Yes 
Gatheround Yes 
HaloCSM Yes 
Innomate Yes 
LINEN Cloud Yes 
MapsPeople Yes 
Mindflow Yes 
Mondoo Yes 
NSFOCUS RSAS Yes 
Notus Yes 
Servme Yes 
Smartnumbers Yes 
The Thrive Platform Yes 
Xinix Yes 

Integrations

ACF Technologies No 
Aviz Networks No 
Blackwell Security No 
Carbyne No 
Clobba No 
Degree Analytics No 
F5 BIG-IP SSL Orchestrator No 
Gatheround No 
HaloCSM No 
Innomate No 
LINEN Cloud No 
MapsPeople No 
Mindflow No 
Mondoo No 
NSFOCUS RSAS No 
Notus No 
Servme No 
Smartnumbers No 
The Thrive Platform No 
Xinix No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html

Vendor Details

Company Name

Let's Rock!

Website

improo.me/

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

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