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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.

Description

Cuvama is an innovative platform designed for customer value discovery and value selling, aiding B2B teams in transitioning from merely pitching products to emphasizing measurable business outcomes. It encapsulates your distinctive value proposition within a dynamic framework guided by experts, empowering every seller to conduct real-time, collaborative discovery sessions that connect specific customer challenges to quantifiable results. By utilizing interactive, customer-focused business cases, teams can collaboratively create ROI models, make on-the-fly adjustments to their assumptions, and integrate value discussions throughout the entire sales process. In contrast to traditional static guides or isolated calculators, Cuvama functions during live conversations, providing contextual prompts, automatically linking pain points to corresponding benefits, and ensuring smooth transitions to customer success teams to reinforce the value delivered. The platform is structured around five essential steps, capturing organizational knowledge, highlighting best practices, and consistently refining messaging based on the outcomes of various deals. This continuous improvement not only enhances the effectiveness of sales teams but also fosters a deeper understanding of customer needs and expectations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acxiom InfoBase Yes 
AiRISTA Yes 
Chatterbox Yes 
Citus Yes 
Cloudonix Yes 
DIDforSale Yes 
Dynamics Telephony Yes 
F5 BIG-IP SSL Orchestrator Yes 
HaloCSM Yes 
Innomate Yes 
LINEN Cloud Yes 
Link Yes 
Mondoo Yes 
SIP.US Yes 
Safenet MobilePASS Yes 
SecureRedact Yes 
Smartnumbers Yes 
Soft-ex Yes 
Tollring Yes 
Tomato.ai Yes 

Integrations

Acxiom InfoBase No 
AiRISTA No 
Chatterbox No 
Citus No 
Cloudonix No 
DIDforSale No 
Dynamics Telephony No 
F5 BIG-IP SSL Orchestrator No 
HaloCSM No 
Innomate No 
LINEN Cloud No 
Link No 
Mondoo No 
SIP.US No 
Safenet MobilePASS No 
SecureRedact No 
Smartnumbers No 
Soft-ex No 
Tollring No 
Tomato.ai No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html

Vendor Details

Company Name

Cuvama

Founded

2022

Country

United Kingdom

Website

cuvama.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Alternatives

Alternatives