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Description
Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.
Description
Cisco Prime Infrastructure streamlines the oversight of both wired and wireless networks. It facilitates provisioning on Day 0 and Day 1, alongside ongoing assurance from the branch locations to the data centers, encapsulated in the concept of One Management. This cohesive approach allows for a centralized view and control, enabling users to leverage the advantages of One Management throughout network and compute environments. Cisco Prime Infrastructure equips you with the necessary tools to simplify and automate administrative tasks while harnessing the intelligence inherent in your Cisco networks. This all-encompassing solution delivers lifecycle management for both wired and wireless connections, along with visibility and control over applications. It also incorporates policy monitoring and troubleshooting capabilities through the Cisco Identity Services Engine (ISE) and enables location tracking of mobile devices via the Cisco Mobility Services Engine (MSE). By utilizing this platform, you can oversee the entire network ecosystem, including devices, applications, and users, all from a single interface. This comprehensive management system ultimately enhances operational efficiency and network performance.
API Access
Has API
No
API Access
Has API
No
Integrations
AiRISTA
Yes
Amplifier Security
Yes
Calabrio Quality Management
Yes
Cloudonix
Yes
Criminal IP ASM
Yes
Dianahost
Yes
Dynamics Telephony
Yes
F5 BIG-IP Access Policy Manager
Yes
Gatheround
Yes
Kova
Yes
Integrations
AiRISTA
No
Amplifier Security
No
Calabrio Quality Management
No
Cloudonix
No
Criminal IP ASM
No
Dianahost
No
Dynamics Telephony
No
F5 BIG-IP Access Policy Manager
No
Gatheround
No
Kova
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/products/cloud-systems-management/prime-infrastructure/index.html
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
Data Center Management
Audit Trail
No
Behavior-Based Acceleration
No
Cross Reference System
No
Device Auto Discovery
No
Diagnostic Testing
No
Import / Export Data
No
JCL Management
No
Multi-Platform
No
Multi-User
No
Power Management
No
Sarbanes-Oxley Compliance
No
