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Description
Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.
Description
Enhance the management of your data center through our user-friendly interface designed for both operators and administrators, requiring just a single screen for comprehensive oversight. The Cisco Nexus Dashboard offers extensive observability across a global network of fabrics by seamlessly integrating essential data center networking services. Identify problems and gather network insights with a self-sustaining system that simplifies operations. Extend connectivity and enforce policies throughout end-to-end fabrics while continuously monitoring their health. Obtain clarity on high-volume and mission-critical traffic with ease. The Cisco Nexus Dashboard serves as a unified console that simplifies the operations and management of data center networks. Additionally, the Cisco Application Service Engine (SE) is now part of the Cisco Nexus Dashboard Platform, ensuring our SE customers experience continuity and protection for their investments while transitioning to a modern automation framework. This integration further enhances operational efficiency and fosters a more powerful management environment for users.
API Access
Has API
No
API Access
Has API
No
Integrations
BleuPage
Yes
Call Coach AI
Yes
Carbyne
Yes
Cisco Secure Cloud Analytics
No
Google Cloud Contact Center AI
Yes
InfiniBox
Yes
Klearcom
Yes
Kova
Yes
Link
Yes
Martello Vantage DX
Yes
Integrations
BleuPage
No
Call Coach AI
No
Carbyne
No
Cisco Secure Cloud Analytics
Yes
Google Cloud Contact Center AI
No
InfiniBox
No
Klearcom
No
Kova
No
Link
No
Martello Vantage DX
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/products/data-center-analytics/nexus-dashboard/index.html
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
Data Center Management
Audit Trail
No
Behavior-Based Acceleration
No
Cross Reference System
No
Device Auto Discovery
No
Diagnostic Testing
No
Import / Export Data
No
JCL Management
No
Multi-Platform
No
Multi-User
No
Power Management
No
Sarbanes-Oxley Compliance
No
