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Description
Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.
Description
Unlock the potential of your IoT data to create business value while addressing the complexities of highly distributed device and application environments. Rely on Cisco Kinetic to facilitate secure connections for your devices across the entire network spectrum, from edge to cloud. This solution allows for the addition of computing power at any location, empowering you to efficiently route data to applications that enhance business performance. Cisco Kinetic consists of two complementary modules that enable secure device connections and the extraction, computation, and transfer of IoT data. Process data within distributed nodes to make timely decisions at the point of action, optimizing the use of network resources in the process. Ensure that the appropriate data from various connected devices reaches the correct cloud-based applications at the right moment, following the guidelines established by data owners. By leveraging our comprehensive IoT portfolio, you can achieve superior business outcomes, enabling real-time secure connections among assets, applications, and data to drive transformative changes in all environments, whether they are traditional office spaces or more rugged settings. This holistic approach not only enhances operational efficiency but also positions your organization to respond proactively to evolving market demands.
API Access
Has API
No
API Access
Has API
No
Integrations
ACF Technologies
Yes
Blackwell Security
Yes
Calabrio Quality Management
Yes
Deloitte Cascade Suite
No
Equinix
No
Gatheround
Yes
HindSight
Yes
Itron Enterprise Meter Data Management
No
Klearcom
Yes
MapsPeople
Yes
Integrations
ACF Technologies
No
Blackwell Security
No
Calabrio Quality Management
No
Deloitte Cascade Suite
Yes
Equinix
Yes
Gatheround
No
HindSight
No
Itron Enterprise Meter Data Management
Yes
Klearcom
No
MapsPeople
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/solutions/internet-of-things/iot-kinetic.html
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
IoT Analytics
Activity Dashboard
No
Activity Tracking
No
Analytics
No
Asset Tracking
No
Data Collection
No
Data Synchronization
No
Data Visualization
No
ETL
No
Multiple Data Sources
No
Performance Analysis
No
Real-Time Analytics
No
Real-Time Data
No
Real-Time Monitoring
No
Status Tracking
No
