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Description
Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.
Description
Revolutionize your operations using Cisco's cloud-oriented dashboard, which allows you to deploy, monitor, troubleshoot, and gather insights on your networking devices and associated equipment efficiently. Experience top-tier cybersecurity, robust application management, Secure Equipment Access, and seamless integration with Cisco Meraki video solutions. Accelerate your scalability through plug-and-play, zero-touch deployment alongside secure, pre-configured templates. Enhance the uptime of both your devices and connected equipment by leveraging the monitoring and alerting features of the dashboard. Optimize operations at the edge by utilizing comprehensive data insights that empower decision-making. This cloud-based dashboard provides enhanced visibility and control over Cisco industrial gateways, sensors, and data, ensuring you stay ahead in your network management. By integrating these capabilities, your organization can achieve unprecedented operational efficiency and responsiveness.
API Access
Has API
No
API Access
Has API
No
Integrations
AiRISTA
Yes
Aviz Networks
Yes
BleuPage
Yes
Calabrio Quality Management
Yes
Call Coach AI
Yes
Citus
Yes
F5 BIG-IP Access Policy Manager
Yes
Google Cloud Contact Center AI
Yes
HindSight
Yes
Link
Yes
Integrations
AiRISTA
No
Aviz Networks
No
BleuPage
No
Calabrio Quality Management
No
Call Coach AI
No
Citus
No
F5 BIG-IP Access Policy Manager
No
Google Cloud Contact Center AI
No
HindSight
No
Link
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/products/cloud-systems-management/iot-operations-dashboard/index.html
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
