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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.

Description

Harnessing your data can elevate your business to unprecedented heights. The Cisco Edge Intelligence orchestration software streamlines the process of delivering data to the appropriate applications precisely when needed. Gain clarity and control over who accesses your data and its destination. Leverage intelligent insights from interconnected assets to enhance your organization’s competitive edge. Enjoy a network-integrated strategy that offers centralized oversight across the network, applications, and data. Seamlessly integrate with various cloud partners, facilitating data flow to local, multi-cloud, or hybrid environments. Underpinning this is Cisco’s renowned multi-layered security framework. Develop, test, and implement code utilizing widely-adopted developer-friendly tools. Effortlessly gather data from any edge sensor through built-in industry-standard connectors integrated into Cisco Network equipment. This comprehensive approach not only optimizes data usage but also empowers organizations to make informed decisions swiftly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ACF Technologies Yes 
Amazon Web Services (AWS) No 
CapametriX Yes 
Clobba Yes 
Cloudonix Yes 
DIDforSale Yes 
DataBahn Yes 
Dianahost Yes 
Dynamics Telephony Yes 
F5 BIG-IP SSL Orchestrator Yes 
Google Cloud Contact Center AI Yes 
Klearcom Yes 
Kova Yes 
MapsPeople Yes 
Mindflow Yes 
Notus Yes 
Pillar Security Yes 
Tollring Yes 
Vantage Point Yes 
Zirozen Yes 

Integrations

ACF Technologies No 
Amazon Web Services (AWS) Yes 
CapametriX No 
Clobba No 
Cloudonix No 
DIDforSale No 
DataBahn No 
Dianahost No 
Dynamics Telephony No 
F5 BIG-IP SSL Orchestrator No 
Google Cloud Contact Center AI No 
Klearcom No 
Kova No 
MapsPeople No 
Mindflow No 
Notus No 
Pillar Security No 
Tollring No 
Vantage Point No 
Zirozen No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/en/us/solutions/internet-of-things/edge-intelligence.html

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Industrial IoT

Condition Monitoring No 
Data Visualization No 
Factory Data Analytics No 
Machine Learning No 
Machine Workflow Creation No 
Predictive Maintenance No 
Production Line / Factory Insights No 
Real-Time Monitoring No 
Reporting / Analytics No 
Smart Alerts / Notifications No 

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