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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.

Description

Crafted with security in mind and designed for extensive scalability, this solution enables the creation of an exceptional network edge through enhanced aggregation services, multicloud networking, and intelligent edge capabilities. Experience high-performance cloud capabilities with accelerated services driven by advanced application-specific integrated circuit (ASIC) technology. Manage your entire environment seamlessly using Cisco vManage, while acquiring valuable insights across the internet, cloud platforms, and applications through integrated tools like Cisco vAnalytics and Cisco ThousandEyes. Achieve unparalleled multilayered security and transition to a secure access service edge (SASE) model using SD-WAN for both on-premises and cloud-based security measures. Ultimately, provide exceptional service and flexible connectivity to users, regardless of their location, ensuring a robust and reliable network experience. This comprehensive approach not only enhances user satisfaction but also strengthens your overall network resilience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AiRISTA Yes 
Amplifier Security Yes 
DataBahn Yes 
Degree Analytics Yes 
Elevate Security Yes 
F5 BIG-IP Access Policy Manager Yes 
F5 BIG-IP SSL Orchestrator Yes 
GB Network Solutions Yes 
Gatheround Yes 
Google Cloud Contact Center AI Yes 
Hudini Yes 
Kova Yes 
Observo AI Yes 
Rafay Yes 
Recovery Point Yes 
Sepio Yes 
Stor2RRD Yes 
Tomato.ai Yes 
WEKA Yes 
Zirozen Yes 

Integrations

AiRISTA No 
Amplifier Security No 
DataBahn No 
Degree Analytics No 
Elevate Security No 
F5 BIG-IP Access Policy Manager No 
F5 BIG-IP SSL Orchestrator No 
GB Network Solutions No 
Gatheround No 
Google Cloud Contact Center AI No 
Hudini No 
Kova No 
Observo AI No 
Rafay No 
Recovery Point No 
Sepio No 
Stor2RRD No 
Tomato.ai No 
WEKA No 
Zirozen No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/site/us/en/products/networking/sdwan-routers/catalyst-8500-series-platforms/index.html

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Alternatives