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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.

Description

Identify application-related challenges and obtain practical insights throughout the internet, cloud environments, and software as a service (SaaS) platforms utilizing integrated Cisco vAnalytics alongside Cisco ThousandEyes tools. Achieve top-tier, multilayered security while transitioning to a secure access service edge (SASE) model with SD-WAN solutions for both on-site and cloud-based security measures. Revolutionize your branch operations with the implementation of 5G connectivity alongside other advanced wireless networking technologies. Streamline your network deployment and enhance operational efficiency through a visualized approach with Cisco vManage, ensuring a smoother experience for your team and users alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acxiom InfoBase Yes 
AiRISTA Yes 
Citus Yes 
DIDforSale Yes 
DVSAnalytics Yes 
DataBahn Yes 
Degree Analytics Yes 
Google Cloud Contact Center AI Yes 
InfiniBox Yes 
Innomate Yes 
Klearcom Yes 
Mondoo Yes 
Observo AI Yes 
Orna Yes 
Rafay Yes 
SIP.US Yes 
StrikeReady Yes 
The Thrive Platform Yes 
Vantage Point Yes 
Zirozen Yes 

Integrations

Acxiom InfoBase No 
AiRISTA No 
Citus No 
DIDforSale No 
DVSAnalytics No 
DataBahn No 
Degree Analytics No 
Google Cloud Contact Center AI No 
InfiniBox No 
Innomate No 
Klearcom No 
Mondoo No 
Observo AI No 
Orna No 
Rafay No 
SIP.US No 
StrikeReady No 
The Thrive Platform No 
Vantage Point No 
Zirozen No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/site/us/en/products/networking/sdwan-routers/catalyst-8300-series-platforms/index.html

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Features

Alternatives