Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AgenticOps represents a revolutionary approach that is reshaping enterprise IT operations to align with the requirements of an AI-centric future, utilizing AI agents to convert real-time telemetry, automation, and extensive domain expertise into smart, comprehensive actions that manage workflows across networking, security, and applications within a cohesive platform. Central to this innovation is Cisco’s Deep Network Model, a specialized large language model developed from over four decades of Cisco knowledge, which includes CCIE-level insights, CiscoU educational materials, and practical operational experiences, and has been enhanced through reinforcement learning, chain-of-thought reasoning, and test-time scaling to ensure both accuracy and speed. This sophisticated engine drives AI Canvas, the first generative user interface designed specifically for cross-domain IT operations, which synthesizes live telemetry data into a smart workspace. Users benefit from the integrated Cisco AI Assistant, enabling them to engage in natural language conversations to troubleshoot problems, investigate alternatives, identify root causes, and take corrective measures. This seamless integration of various functionalities enhances operational efficiency, allowing teams to respond swiftly and effectively to evolving challenges. Ultimately, the combination of these advanced technologies paves the way for a more agile and responsive IT environment.
Description
Cisco CX Cloud serves as a comprehensive hub where users can tap into the knowledge and best practices of Cisco and its partners. This platform offers a seamless digital experience aimed at facilitating growth at a pace that suits your needs, guiding you toward success through a structured approach. The lifecycle journey is organized around specific use cases, complete with checklists and straightforward steps designed to expedite your journey toward realizing business value. It offers contextual learning opportunities to enhance knowledge and empower your workforce effectively. By utilizing actionable telemetry, it connects customers, partners, and Cisco, leveraging AI and ML to unveil distinct insights. CX Cloud stands as the digital foundation for Success Tracks, providing use case-driven guidance that enables you to reach your business objectives swiftly and at scale. Additionally, it offers enhanced visibility into expansive network infrastructures, improving both security and performance. This transformation of enterprise networks is pivotal for fostering global innovation and growth, paving the way for partners to lead in delivering transformative outcomes for clients. Ultimately, CX Cloud is not just a tool; it’s a catalyst for driving significant change in the digital landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
ACF Technologies
No
Acxiom InfoBase
No
AiRISTA
No
Blackwell Security
No
Calabrio Quality Management
No
Call Coach AI
No
Criminal IP ASM
No
DVSAnalytics
No
F5 BIG-IP Access Policy Manager
No
HindSight
No
Integrations
ACF Technologies
Yes
Acxiom InfoBase
Yes
AiRISTA
Yes
Blackwell Security
Yes
Calabrio Quality Management
Yes
Call Coach AI
Yes
Criminal IP ASM
Yes
DVSAnalytics
Yes
F5 BIG-IP Access Policy Manager
Yes
HindSight
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
blogs.cisco.com/innovation/network-operations-for-the-ai-age
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/m/en_us/customer-experience/cx-cloud.html
Product Features
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No