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Average Ratings 2 Ratings

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support

Description

Regardless of the size of your contact center, Cirrus Contact Center offers a comprehensive cloud-based solution designed to elevate your customer service experience to new heights. With a pay-as-you-go model, you can start reaping the benefits of Cirrus Contact Center without delay. We collaborate with you to tailor your customer experience, ensuring that it aligns with your specific needs. Our solution is customized to fit precisely what you require, allowing you to select the necessary features and seamlessly integrate them into your current setup. Your customers will instantly notice the enhancement in their interactions with you. Additionally, our cloud-based recording eliminates the need for costly call and contact recording systems, as we securely store your interactions in the cloud, making them accessible from any location and on any device. This means you can manage your customer interactions with greater efficiency and convenience than ever before.

Description

CirrusPrint helps you manage and streamline your printing and document delivery across multiple networks. It solves cloud migration issues related to printing and provides the fastest and most direct way to deliver documents to users. With CirrusPrint, traditional network printing is still possible without any changes to operations. You can also print to your users, email your printers, and send a file from your smartphone to a printer anywhere in the country. CirrusPrint can be used on Windows or Linux, either in the cloud or at your own data center. It can accept print jobs and other documents, compress them, and deliver them to remote printers and users. It is easy to integrate with applications. You can print to it as any network printer, email files, drop files into the device, or use REST API. CirrusPrint jobs are sent quickly and securely to remote printers as exact duplicates of the original job.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace No 
Acumatica Cloud ERP No 
Cisco Nexus Dashboard Fabric Controller Yes 
Conversocial Yes 
Inclarity Yes 
Instagram Yes 
Microsoft Dynamics 365 Yes 
NetSuite Yes 
Salesforce Yes 
ServiceNow Yes 
USU Hybrid Cloud Management Yes 
WhatsApp Yes 
X (Twitter) Yes 
YouTube Yes 
Zendesk Yes 

Integrations

AWS Marketplace Yes 
Acumatica Cloud ERP Yes 
Cisco Nexus Dashboard Fabric Controller No 
Conversocial No 
Inclarity No 
Instagram No 
Microsoft Dynamics 365 No 
NetSuite No 
Salesforce No 
ServiceNow No 
USU Hybrid Cloud Management No 
WhatsApp No 
X (Twitter) No 
YouTube No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$30/month
Pricing is available by device or CPU.
Discounts are available for annual subscriptions.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cirrus

Founded

2011

Country

United Kingdom

Website

www.cirrusresponse.com

Vendor Details

Company Name

Synergetic Data Systems, Inc.

Founded

1988

Country

United States

Website

www.cirrusprint.com

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Product Features

File Sharing

Audit Trail No 
Chat / Messaging No 
Collaboration No 
Document Management Yes 
Drag & Drop No 
Electronic Signature No 
Encryption No 
File Synchronization No 
Search No 
User Management No 
Version Control No 
Workflow Management No 

Print Management

Cost Tracking Yes 
Device Status Monitoring Yes 
Environmental Metrics Yes 
Guest Printing Yes 
Mobile Printing Yes 
Multi-Printer Support Yes 
Multiple Authentication Methods Yes 
Print Billing Yes 
Print Job Deletion Yes 
Print Job Routing Yes 
Print Quotas / Limits Yes 
Remote Printing Yes 
Reporting / Analytics Yes 
Secure Print Job Release Yes 

Alternatives

Alternatives

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