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Description
We enable advanced trust and safety teams to gain deeper insights into their data, enhance decision-making processes, and assess their effectiveness, all from one centralized platform. This allows for improved user protection with increased accuracy. Cinder consolidates essential trust and safety data, liberating teams from the burdens of spreadsheets, customer relationship management tools, and intricate SQL queries. By centralizing decision-making in line with established policies, teams are equipped to access the necessary information for swift decisions. Cinder brings together the requisite data and context that empower teams to make quicker and more precise choices. Whether it's for evaluating individual content or undertaking comprehensive investigations and case management, Cinder offers a strategic overview that enables teams to function effectively from one location. With customizable metrics and dashboards, Cinder ensures that teams have the clarity they need to make informed decisions confidently. Leading teams turn to Cinder to navigate complex integrity operations effectively, ensuring that they remain ahead in a challenging landscape. Ultimately, this integration not only enhances operational efficiency but also fosters a culture of informed decision-making within trust and safety teams.
Description
The entirety of the content created by you or your audience plays a crucial role in shaping your brand's identity. Consequently, overseeing this image across various digital platforms is essential for enhancing the customer experience today. We assist you in producing, uploading, standardizing, extending, controlling, responding, alerting, and listening, ensuring that all your online brand environments reflect your brand's identity and resonate with your online communities. This encompasses not just social media but also advice, forums, and all platforms that generate user-generated content. Social media never takes a break, and neither do we. It serves as a universal language, one in which we are fluent. Our dedicated teams, both in France and internationally, work in a timely and sustained manner. Our expertise in recruiting, training, and coaching enables us to provide quality, ongoing management, and flexibility tailored to the dynamic nature of social media. From our early involvement in moderating forums since 2002 to today’s comprehensive management of some of the biggest brands' social media accounts, we recognize the significance of ensuring that your content remains high-quality and secure. In this fast-paced digital landscape, maintaining a consistent and engaging brand presence is more important than ever.
API Access
Has API
No
API Access
Has API
No
Integrations
Brandwatch
No
Facelift Cloud
No
Lumen by Talkwalker
No
Meltwater
No
Onclusive Social
No
Integrations
Brandwatch
Yes
Facelift Cloud
Yes
Lumen by Talkwalker
Yes
Meltwater
Yes
Onclusive Social
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cinder
Country
United States
Website
cinder.co
Vendor Details
Company Name
Netino
Founded
2002
Country
France
Website
netino.fr/en/
Product Features
Content Moderation
Artificial Intelligence
No
Audio Moderation
No
Brand Moderation
No
Comment Moderation
No
Customizable Filters
No
Image Moderation
No
Moderation by Humans
No
Reporting / Analytics
No
Social Media Moderation
No
User-Generated Content (UGC) Moderation
No
Video Moderation
No
Product Features
Content Moderation
Artificial Intelligence
No
Audio Moderation
No
Brand Moderation
No
Comment Moderation
No
Customizable Filters
No
Image Moderation
No
Moderation by Humans
No
Reporting / Analytics
No
Social Media Moderation
No
User-Generated Content (UGC) Moderation
No
Video Moderation
No
