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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Installation firms across the United States have discovered a solution to their order management difficulties through Cilio CiO field service software. These companies sought to reduce paperwork, enhance scheduling tools, streamline mobile order management, and simplify the process of capturing purchase orders from retail partners, and we have successfully met those needs. Cilio CiO is designed to assist installers in managing a diverse range of projects, whether the job originates from Lowe’s, Home Depot, another home improvement retailer, or directly from customers, covering everything from plumbing and roofing to doors, windows, flooring, and much more. With CiO, all your job-related information is consolidated in a single location, encompassing job notes, documentation, photographs, measurements, and work schedules. Cilio CiO uniquely enables the importation and automatic population of your customized business forms. Additionally, our software provides user-friendly scheduling features with drag-and-drop functionality, comprehensive calendar views, mobile signing and sending options, and seamless integration with QuickBooks along with portals from Home Depot and Lowe’s. This holistic approach not only streamlines operations but also enhances communication and efficiency across all aspects of the installation process.

Description

Collaborating with a group of experts from the door industry, Fireline Systems initiated the creation of the DoorPack Software to fulfill the growing need for operational software focused on service and installation. As an authorized Silver Software Development Partner with Intuit QuickBooks, Fireline Systems guarantees a smooth integration between the products of both software companies. This field service software is designed to integrate effortlessly with QuickBooks, allowing customer invoices to be generated directly within QuickBooks® and thereby minimizing the chances of import and synchronization errors as well as duplicates. Unlike other service software solutions that require separate systems for customer invoice creation, DoorPack eliminates the need for imports or syncing, streamlining the entire process for users. By ensuring a reliable link between these two platforms, Fireline Systems enhances overall efficiency and user experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Measure Square Yes 
QuickBooks Online Yes 

Integrations

Measure Square No 
QuickBooks Online No 

Pricing Details

$100 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cilio Technologies

Founded

2002

Country

United States

Website

www.ciliocio.com

Vendor Details

Company Name

Fireline Systems

Website

www.firelinesystems.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management No 
Customer Database Yes 
Inventory Control No 
Job Management No 
Job Tracking No 
Mobile Access Yes 
Routing No 
Scheduling Yes 
Self Service Portal No 
Service History Tracking Yes 
Technician Management No 
Work Order Management Yes 

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