Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cigo represents the new benchmark in last-mile logistics management, offering an advanced cloud-based solution designed to enhance deliveries, service requests, and pick-ups while enabling seamless scaling for an unparalleled last-mile experience for clients. With our comprehensive web platform, you can easily manage routing, optimize processes, generate reports, and maintain comprehensive control over the entire customer experience in the last mile. Elevate Customer Engagement: Keep your clients informed with real-time SMS and email notifications, complemented by a smooth review process that enhances their overall experience. Equip Your Operators: Our application, available on both iOS and Android, ensures uninterrupted service with online and offline capabilities, fostering effective communication for operators in the field. Effortless Integration: Our solution connects with any existing platforms, streamlining operations by minimizing manual tasks and eliminating inefficiencies within your last-mile processes. Exceptional Enterprise Support: Our dedicated ticketing system guarantees top-tier support for enterprises, ensuring that assistance is readily available whenever needed. By choosing Cigo, businesses can expect not just improved logistics but also a transformative approach to customer satisfaction.
Description
Our network of 85 last mile hubs located throughout North America operates as multi-customer facilities that function as efficient staging areas. These hubs vary significantly in size, ranging from 20,000 square feet to over 200,000 square feet, which allows us to accommodate substantial surge capacity. Serving as a critical part of our XPO Direct distribution framework, these sites ensure that we maintain a consistent service level across different market segments. Even if your business does not generate enough volume to warrant dedicated service in a specific area, you can still benefit from a personalized approach. Our co-mingling strategy within a customized XPO setting offers a cost-effective solution for your logistical needs. Moreover, these last mile hubs process over two million returns each year, highlighting their pivotal role in our operations. The reverse logistics system we employ includes the environmentally responsible disposal of outdated items, further emphasizing our commitment to sustainability. This comprehensive approach not only streamlines operations but also enhances customer satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cigo
Website
cigotracker.com
Vendor Details
Company Name
Last Mile Solutions
Founded
2011
Country
United States
Website
www.lastmilesolutions.com
Product Features
Delivery Management
Customer Portal
Yes
Dispatch Management
Yes
Driver ETA
Yes
Driver Management
Yes
For Courier Services
Yes
For Freight
Yes
For Restaurants
No
Order Tracking
Yes
Routing
Yes
Scheduling
Yes
Signature Capture
Yes
Surveys & Feedback
Yes
Fleet Management
Dispatch Management
Yes
Employee Management
Yes
Fuel Management
No
GPS Tracking
Yes
Incident Reporting
Yes
Inspection Management
No
Inventory Management
Yes
Maintenance Management
No
Mileage Tracking
No
Motor Pool
No
Routing
Yes
Tire Management
No
VIN Lookup
No
Work Order Management
Yes
Route Planning
Capacity Planning
No
Drag & Drop Scheduling
Yes
Driver Management
Yes
Emergency Dispatch
Yes
GPS Tracking
No
Performance Metrics
Yes
Route Costing
No
Territory Management
No
Transportation Management
Billing & Invoicing
No
Carrier Management
No
Customer Management
Yes
Dispatch Management
Yes
Driver Management
Yes
Fleet / Equipment Management
No
Load Management
No
Order Management
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Shipment Management
Yes
Product Features
Logistics
3PL
No
Barcoding / RFID
No
CRM
No
Container Tracking
No
Cross Docking
No
Fleet Management
No
Inventory Management
No
Order Management
Yes
Purchasing
No
Scheduling
No
Shipping Management
No
Transportation Management
No