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Description
Cigo represents the new benchmark in last-mile logistics management, offering an advanced cloud-based solution designed to enhance deliveries, service requests, and pick-ups while enabling seamless scaling for an unparalleled last-mile experience for clients. With our comprehensive web platform, you can easily manage routing, optimize processes, generate reports, and maintain comprehensive control over the entire customer experience in the last mile. Elevate Customer Engagement: Keep your clients informed with real-time SMS and email notifications, complemented by a smooth review process that enhances their overall experience. Equip Your Operators: Our application, available on both iOS and Android, ensures uninterrupted service with online and offline capabilities, fostering effective communication for operators in the field. Effortless Integration: Our solution connects with any existing platforms, streamlining operations by minimizing manual tasks and eliminating inefficiencies within your last-mile processes. Exceptional Enterprise Support: Our dedicated ticketing system guarantees top-tier support for enterprises, ensuring that assistance is readily available whenever needed. By choosing Cigo, businesses can expect not just improved logistics but also a transformative approach to customer satisfaction.
Description
Enhancing operational efficiency through app location can be achieved effortlessly by implementing your specific use case in just a matter of minutes, all at no cost. By recognizing and rewarding your top performers, you can significantly boost productivity using real-time location tracking, which identifies high-achieving individuals, teams, and regions while providing quality scores for completed tasks. Additionally, you gain detailed visibility through hierarchical views, enabling you to explore location history in a timeline format and monitor progress in real time. This proactive approach allows you to effectively manage no-shows, alleviating customer anxiety with live routes and estimated times of arrival (ETAs), alongside alerts for any delays en route. The platform offers customizable web and native views, complete with a texting-friendly share URL and the ability to replay trip summaries. Furthermore, by measuring and enhancing productivity, you can drive positive outcomes based on field time, utilizing radius and polygon geofences that provide real-time notifications of arrivals and departures, alongside tracking time spent and routes taken within each geofence. Custom metadata can be displayed on cards, organized chronologically by visit, and you can start creating a new live location app using one of the sample templates available with HyperTrack, such as a logistics app designed to streamline deliveries to multiple customers in a single trip, which enhances operational efficiency overall. Ultimately, this solution not only supports logistics management but also fosters better decision-making and resource allocation within your organization.
API Access
Has API
API Access
Has API
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cigo
Website
cigotracker.com
Vendor Details
Company Name
HyperTrack
Country
United States
Website
www.hypertrack.com
Product Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Fleet Management
Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management
Route Planning
Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management
Transportation Management
Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management
Product Features
Location Intelligence
Behavioral Analytics
Data Visualization
Demographic Data
Geocoding
Geofencing
Location Tracking
Predictive Analytics
Trade Area Analysis
Route Planning
Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management