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Description
Cigo represents the new benchmark in last-mile logistics management, offering an advanced cloud-based solution designed to enhance deliveries, service requests, and pick-ups while enabling seamless scaling for an unparalleled last-mile experience for clients. With our comprehensive web platform, you can easily manage routing, optimize processes, generate reports, and maintain comprehensive control over the entire customer experience in the last mile. Elevate Customer Engagement: Keep your clients informed with real-time SMS and email notifications, complemented by a smooth review process that enhances their overall experience. Equip Your Operators: Our application, available on both iOS and Android, ensures uninterrupted service with online and offline capabilities, fostering effective communication for operators in the field. Effortless Integration: Our solution connects with any existing platforms, streamlining operations by minimizing manual tasks and eliminating inefficiencies within your last-mile processes. Exceptional Enterprise Support: Our dedicated ticketing system guarantees top-tier support for enterprises, ensuring that assistance is readily available whenever needed. By choosing Cigo, businesses can expect not just improved logistics but also a transformative approach to customer satisfaction.
Description
ForwardPOD offers a comprehensive and user-friendly solution for both delivery and pickup needs, ensuring reliability for all users. It equips drivers with an extensive overview of essential information, ultimately saving them valuable time while meeting operational demands. The platform features Route Optimization and Planning, Delivery and Pickup confirmations, and Real-Time Tracking capabilities. ForwardPOD is versatile enough to accommodate various delivery scenarios, such as drop and sign, item, pallet, and bulk deliveries. Its Advanced Routing and Optimization ensures that trucks are guided along the most efficient routes. Users benefit from real-time vehicle and driver tracking, along with instant updates regarding customer ETAs and delivery progress. Additionally, drivers have the flexibility to modify pickups and deliveries by adding items as necessary. The system enhances the customer return process and addresses shipping errors smoothly. Furthermore, it provides real-time reports detailing driver status, truck temperatures, and overall vehicle condition, alongside customizable dashboards and reports based on item, customer, location, and beyond. Notably, Pallet Delivery is especially useful for transporting and collecting pallets of products, such as grocery items, making it an essential tool for various industries. This adaptability makes ForwardPOD an indispensable asset for streamlining logistics operations.
API Access
Has API
API Access
Has API
Integrations
VIA Veterinary
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cigo
Website
cigotracker.com
Vendor Details
Company Name
FwdMbl Solutions
Founded
2013
Country
United States
Website
www.fwdmbl.com
Product Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Fleet Management
Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management
Route Planning
Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management
Transportation Management
Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management
Product Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback