Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Churn is the number one enemy of any business. It's the silent killer that can erode your customer base and sap your profits. But there's a solution: ChurnFree.
What is Churnfree?
Churnfree is the solution for reducing churn and retaining customers. It helps you create customer retention flows and win back your customers. With Churnfree, you can create custom retention flows to keep your customers engaged and coming back for more. And if they do ever slip away, you can win them back with targeted flows designed to get them hooked again.
Don't let churn destroy your business. Fight back with Churnfree amazing features today!
1. Create Retention Flow
2. Real-Time Analytics Dashboard
3. Personalized Your Offers
4. Beware of Client Feedback
5. Pause Instead of Cancelling
6. Add Multiple Products
So what are you waiting for Start your Free-Trial Now!
Description
Customer experience insights can be found in every interaction with your company. Unstructured feedback is received in all communication channels, including phone calls, chat sessions and emails.
Topbox's omnichannel analysis platform allows companies to quickly identify issues that can impact sales, customer satisfaction, product costs, and customer churn. Topbox's powerful aggregation and normalization, redactions, sentiment analysis, rule based and AI-driven class models provide actionable insights for clients without the need for expensive professional services.
Topbox will help you unlock the insights in your customer interactions with Topbox.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Apptentive
No
Bazaarvoice
No
Five9
No
Heymarket
No
Instagram
No
LivePerson
No
Medallia
No
Oracle Sales
No
Qualtrics Customer Experience
No
Quiq
No
Integrations
Apptentive
Yes
Bazaarvoice
Yes
Five9
Yes
Heymarket
Yes
Instagram
Yes
LivePerson
Yes
Medallia
Yes
Oracle Sales
Yes
Qualtrics Customer Experience
Yes
Quiq
Yes
Pricing Details
$49/month
Professional: $99/month
Business: $199/month
Business: $199/month
Free Trial
Yes
Free Version
No
Pricing Details
Consumption-based model, based on the number of customer interactions that are processed annually
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Churnfree
Founded
2022
Country
United States
Website
churnfree.com
Vendor Details
Company Name
Topbox, Inc.
Country
United States
Website
topbox.io
Product Features
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
No
Onboarding
No
Revenue Management
Yes
Usage Tracking / Analytics
Yes
Win / Loss Analysis
Yes
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes