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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Consolidate all your customer information from various technology platforms to gain a comprehensive understanding of essential metrics for each client, such as risk indicators, churn probabilities, and usage patterns. By integrating your data, you can develop a holistic view of your customers' well-being and emerging trends. Leverage the insights provided by Churned to adopt a proactive strategy against churn, identifying the necessary steps to retain customers. Utilize AI-generated health scores, pinpoint key factors contributing to churn, and determine the most effective next actions. Receive automated notifications when a customer is at risk or when new opportunities present themselves. The results are presented clearly, tailored to different customer segments, allowing for targeted engagement. Ensure that you are prepared to interact with customers showing signs of deteriorating health and seize growth opportunities with your most valuable clients. Enhance the expansion of your business through Churned’s automated recommendations for the next best product and tailored communication channels for each customer. This comprehensive approach not only aids in customer retention but also maximizes potential revenue growth across your entire client portfolio.

Description

ValueRamp is an online platform tailored for B2B SaaS teams that streamlines customer success by overseeing post-sale interactions, starting from the transition from sales to onboarding, through product usage, renewals, and efforts to recover lost customers. It consolidates account history, health metrics, and renewal details into a single record. Users can design onboarding strategies using customizable, versioned templates, set milestones and tasks, and offer customers a portal to view their plans and pending tasks. The platform integrates seamlessly with various systems such as CRM, messaging apps, calendars, meeting tools, knowledge bases, and product usage analytics, and it generates account summaries, adoption guidance, health assessments, and churn analysis. Additionally, its AI assistant formulates responses and outlines next steps for team review instead of dispatching them automatically. Financial tools within the platform monitor Annual Recurring Revenue (ARR), invoices, and renewal values in conjunction with account records. ValueRamp is designed for onboarding and customer success managers, team leaders, finance professionals, and B2B SaaS clients, ultimately enhancing their operational efficiency and customer engagement. With these comprehensive capabilities, ValueRamp aims to empower teams to foster stronger relationships with their customers while ensuring a seamless experience throughout the customer journey.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
Amazon S3 Yes 
Amazon Web Services (AWS) Yes 
Broadsign Yes 
Copernica Yes 
Databricks Yes 
Delighted Yes 
Exact Yes 
Freshdesk Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Microsoft Outlook No 
Microsoft Teams No 
Mixpanel Yes 
Omnisend Yes 
Pipedrive Yes 
Snowflake Yes 
Voyado Yes 
Younium Yes 
Zendesk Yes 

Integrations

HubSpot CRM Yes 
Amazon S3 No 
Amazon Web Services (AWS) No 
Broadsign No 
Copernica No 
Databricks No 
Delighted No 
Exact No 
Freshdesk No 
HubSpot Customer Platform No 
Intercom No 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Mixpanel No 
Omnisend No 
Pipedrive No 
Snowflake No 
Voyado No 
Younium No 
Zendesk No 

Pricing Details

€199 per month
Free Trial No 
Free Version No 

Pricing Details

$249/month
Starter costs $249/month at the introductory rate ($499/month regular) and covers a book of up to $1M ARR or 75 accounts. Plans are priced per month and billed annually. The introductory rate is available for paid annual contracts signed by December 31, 2026, and remains fixed for 24 months. Starter includes three CSM/Admin seats; additional seats cost $39/month. Onboarding Manager, Finance, customer and stakeholder seats are unlimited. A separate design-partner program offers the first 10 companies one year at no charge in exchange for participation and feedback.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Churned

Founded

2019

Country

Netherlands

Website

www.churned.io

Vendor Details

Company Name

ValueRamp

Founded

2026

Country

India

Website

valuerampai.com

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Alternatives

Alternatives