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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Consolidate all your customer information from various technology platforms to gain a comprehensive understanding of essential metrics for each client, such as risk indicators, churn probabilities, and usage patterns. By integrating your data, you can develop a holistic view of your customers' well-being and emerging trends. Leverage the insights provided by Churned to adopt a proactive strategy against churn, identifying the necessary steps to retain customers. Utilize AI-generated health scores, pinpoint key factors contributing to churn, and determine the most effective next actions. Receive automated notifications when a customer is at risk or when new opportunities present themselves. The results are presented clearly, tailored to different customer segments, allowing for targeted engagement. Ensure that you are prepared to interact with customers showing signs of deteriorating health and seize growth opportunities with your most valuable clients. Enhance the expansion of your business through Churned’s automated recommendations for the next best product and tailored communication channels for each customer. This comprehensive approach not only aids in customer retention but also maximizes potential revenue growth across your entire client portfolio.

Description

Planhat is a Customer Success Platform that makes Customer Success easy. Planhat is beautiful and simple to use. It can help you reduce churn and upsell more, increase user engagement, and maximize the lifetime value your customers. Planhat is designed for everyone, from the CS rep to C-Suite. It offers all the functionality and features that you would expect from a modern Customer Success Platform. The difference is in how easy it is to use and how simple it is to implement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freshdesk Yes 
Gmail Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Pipedrive Yes 
Salesforce Yes 
Segment Yes 
Zendesk Yes 
Aircall No 
Broadsign Yes 
Databricks Yes 
Delighted Yes 
Desktop.com No 
Google Calendar No 
InboxCRM by AppEQ No 
Mailchimp No 
Teamleader Yes 
Zapier No 
Zoho CRM Yes 

Integrations

Freshdesk Yes 
Gmail Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Pipedrive Yes 
Salesforce Yes 
Segment Yes 
Zendesk Yes 
Aircall Yes 
Broadsign No 
Databricks No 
Delighted No 
Desktop.com Yes 
Google Calendar Yes 
InboxCRM by AppEQ Yes 
Mailchimp Yes 
Teamleader No 
Zapier Yes 
Zoho CRM No 

Pricing Details

€199 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Churned

Founded

2019

Country

Netherlands

Website

www.churned.io

Vendor Details

Company Name

Planhat

Founded

2014

Country

Sweden

Website

www.planhat.com

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Product Features

Account Planning

Account Segmentation No 
Account Tracker No 
Annual Account Plan No 
Communication Matrix No 
Competitor Stacking No 
Dashboard No 
Performance Metrics No 
Relationship Mapping No 
Trend Monitoring No 
White Space Analysis No 

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding Yes 
Revenue Management Yes 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

Alternatives

Freshsuccess Reviews

Freshsuccess

Freshworks

Alternatives