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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Consolidate all your customer information from various technology platforms to gain a comprehensive understanding of essential metrics for each client, such as risk indicators, churn probabilities, and usage patterns. By integrating your data, you can develop a holistic view of your customers' well-being and emerging trends. Leverage the insights provided by Churned to adopt a proactive strategy against churn, identifying the necessary steps to retain customers. Utilize AI-generated health scores, pinpoint key factors contributing to churn, and determine the most effective next actions. Receive automated notifications when a customer is at risk or when new opportunities present themselves. The results are presented clearly, tailored to different customer segments, allowing for targeted engagement. Ensure that you are prepared to interact with customers showing signs of deteriorating health and seize growth opportunities with your most valuable clients. Enhance the expansion of your business through Churned’s automated recommendations for the next best product and tailored communication channels for each customer. This comprehensive approach not only aids in customer retention but also maximizes potential revenue growth across your entire client portfolio.

Description

FunnelStory AI represents an advanced revenue intelligence platform tailored for teams focused on post-sales and revenue expansion, aiming to foster proactive engagement, enhance productivity, and illuminate significant opportunities throughout the customer journey. It integrates both structured and unstructured data from various sources, including CRM databases, product engagement analytics, support inquiries, communication logs, and financial information, creating a comprehensive "Customer Intelligence Graph" that enables intricate AI analysis and instantaneous data retrieval. The platform's Needle Movers feature identifies early signs of risk and potential growth, accurately forecasting customer churn or renewal chances 3-9 months in advance, thereby empowering teams to take timely action before issues arise. By automating tasks and orchestrating AI agents, FunnelStory minimizes repetitive work, leading to a threefold increase in productivity for customer success and revenue operations teams, who can effectively oversee 2-3 times more accounts with significantly reduced manual effort. This innovative approach not only streamlines workflows but also enhances the overall efficiency of revenue-generating teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freshdesk Yes 
Google Cloud BigQuery Yes 
HubSpot CRM Yes 
Salesforce Yes 
Segment Yes 
Snowflake Yes 
Zendesk Yes 
Amazon S3 Yes 
Broadsign Yes 
Chargebee Yes 
Copernica Yes 
Gmail Yes 
Gong No 
HubSpot Customer Platform Yes 
Intercom Yes 
Omnisend Yes 
Pipedrive Yes 
Slack No 
Stripe Yes 
Teamleader Yes 

Integrations

Freshdesk Yes 
Google Cloud BigQuery Yes 
HubSpot CRM Yes 
Salesforce Yes 
Segment Yes 
Snowflake Yes 
Zendesk Yes 
Amazon S3 No 
Broadsign No 
Chargebee No 
Copernica No 
Gmail No 
Gong Yes 
HubSpot Customer Platform No 
Intercom No 
Omnisend No 
Pipedrive No 
Slack Yes 
Stripe No 
Teamleader No 

Pricing Details

€199 per month
Free Trial No 
Free Version No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Churned

Founded

2019

Country

Netherlands

Website

www.churned.io

Vendor Details

Company Name

FunnelStory

Founded

2022

Country

United States

Website

funnelstory.ai/

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Product Features

Customer Journey Mapping Tools

Action Management No 
Attribution Modeling No 
Behavioral Analytics No 
Collaboration No 
Customer Profiles No 
Data Import / Export No 
Predictive Analytics No 
Surveys & Feedback No 
Templates No 

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

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