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features
design
support

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Description

Integrate data science into the core of your subscription model with ChurnIQ 2.0, which offers tailored retention analytics and insights derived from AI. This innovative platform addresses subscription cancellations at every point along the subscriber's journey. Additionally, ChurnIQ simplifies the analysis and segmentation of your audience, enabling you to swiftly launch campaigns tailored to enhance retention and maximize the value of specific segments. With ChurnIQ’s S3 data lake, you can unify your subscriber data, regardless of the various tools you may be utilizing. The ChurnIQ analytics dashboard provides a comprehensive overview of your performance throughout the customer journey, ensuring you have a holistic view rather than just fragmented data points. Furthermore, you will gain actionable insights into the underlying causes of subscriber cancellations, allowing for more informed decision-making. ChurnIQ also automatically identifies customer segments based on their behaviors, satisfaction levels, and stages within the lifecycle, which can lead to more effective marketing strategies. By leveraging these insights, your business can better anticipate subscriber needs and improve overall retention rates.

Description

Transform your video offerings into a comprehensive subscription platform with Vimeo OTT. Join over a thousand channels that utilize Vimeo OTT for effectively monetizing their online videos. We take care of the technical aspects so that you can concentrate on creating engaging content. Enjoy free migration with zero downtime. Get branded applications that include in-app purchases and benefit from our app development, submission, and management services. Experience live streaming with auto-archive capabilities and receive in-depth, real-time insights alongside 24/7 support for both you and your subscribers. Say goodbye to the hassle of hiring engineers and support teams, dealing with external vendors, and managing app maintenance. Embrace technology that evolves alongside your business. Provide your subscribers with a streaming service that is as intuitive as Netflix and offers a smooth experience across all devices. Deliver impeccable video quality, whether live or on demand, thanks to our robust video monetization solution favored by over 175 million creators and brands. Analyze subscriber behavior to inform your pricing strategy and understand what motivates them to join and remain with your service. Create a content strategy based on viewers' consumption patterns and preferences to maximize customer lifetime value, increase revenue per user, and minimize churn. With our platform, you'll not only enhance your subscriber experience but also boost your overall business performance.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Tessitura No 
Vimeo No 

Integrations

Tessitura Yes 
Vimeo Yes 

Pricing Details

$0.29 + 2.9% per transaction
Free Trial No 
Free Version No 

Pricing Details

$1 per subscriber per month
Or $500 per month billed annually
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cleeng

Founded

2011

Country

Netherlands

Website

cleeng.com/churniq-churn-intelligence

Vendor Details

Company Name

Vimeo

Founded

2004

Country

United States

Website

vimeo.com/ott/home

Product Features

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking Yes 
Budgeting & Forecasting No 
Dashboard Yes 
Data Analysis No 
Key Performance Indicators Yes 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis Yes 
Strategic Planning Yes 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Customer Journey Mapping Tools

Action Management Yes 
Attribution Modeling Yes 
Behavioral Analytics Yes 
Collaboration No 
Customer Profiles Yes 
Data Import / Export Yes 
Predictive Analytics Yes 
Surveys & Feedback Yes 
Templates Yes 

Predictive Analytics

AI / Machine Learning Yes 
Benchmarking Yes 
Data Blending No 
Data Mining No 
Demand Forecasting No 
For Education Yes 
For Healthcare No 
Modeling & Simulation Yes 
Sentiment Analysis Yes 

Product Features

OTT

API Access No 
Content Organization No 
Live Events No 
Monetization Tools No 
Multi-Service Integration No 
SDK No 
Scheduling No 
Video Hosting/Storage No 
Video Quality Optimization No 

Video CMS

Editing Tools No 
Encoding / Transcoding No 
Live Streaming No 
Organization / Categorization No 
Tagging / Metadata No 
Video Sharing No 
Video Storage No 

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