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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Churn360, an AI-driven customer success platform, helps SaaS businesses reduce churn to increase customer lifetime value. Churn360 integrates customer data from multiple SaaS products such as CRM, Helpdesk and Billing software. All of these data are combined into one dashboard that is easy to use for customer success managers. This gives them a 360-degree view. Churn360 offers features such as playbook automation, customer mapping and tracking, surveys, and customer onboarding. This helps customers in different situations to increase customer retention and reduce customer churn.

Description

VOZIQ AI is an innovative cloud-based platform that utilizes artificial intelligence to cater specifically to subscription-driven enterprises, focusing on safeguarding and enhancing recurring revenue by converting customer data into valuable insights. By employing sophisticated machine learning algorithms, it processes both structured and unstructured information, such as customer interactions, usage patterns, payment histories, and sentiment analysis, to create dynamic customer profiles and predictive scoring models. This functionality empowers organizations to pinpoint high-value and potentially at-risk customers, forecast churn rates, and uncover the underlying factors influencing customer behavior, enabling proactive strategies to be implemented. Additionally, it facilitates automated and tailored marketing campaigns across various channels, such as marketing and contact centers, aiding businesses in boosting customer retention, refining pricing strategies, and maximizing customer lifetime value through personalized offers and engagement tactics. Furthermore, VOZIQ AI provides an extensive library of pre-trained machine learning models and advanced micro-segmentation features that effectively categorize customers for more informed decision-making. This comprehensive approach ensures that subscription-based businesses can navigate the complexities of customer relationships with greater efficiency and insight.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Aircall Yes 
Amazon Web Services (AWS) No 
Chargebee Yes 
CloudTalk Yes 
Freshchat Yes 
Freshdesk Yes 
Freshsales Yes 
Gmail Yes 
Google Cloud Platform No 
Microsoft Azure No 
Microsoft Edge No 
Microsoft Outlook Yes 
Pipedrive Yes 
Recurly Yes 
Segment Yes 
Stripe Yes 
SurveyMonkey Yes 
Zendesk Yes 
Zoho CRM Yes 
Zoho Mail Yes 

Integrations

Aircall No 
Amazon Web Services (AWS) Yes 
Chargebee No 
CloudTalk No 
Freshchat No 
Freshdesk No 
Freshsales No 
Gmail No 
Google Cloud Platform Yes 
Microsoft Azure Yes 
Microsoft Edge Yes 
Microsoft Outlook No 
Pipedrive No 
Recurly No 
Segment No 
Stripe No 
SurveyMonkey No 
Zendesk No 
Zoho CRM No 
Zoho Mail No 

Pricing Details

$399
This pricing is per month for 1-4 users
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Churn360

Founded

2020

Country

United Kingdom

Website

churn360.com

Vendor Details

Company Name

VOZIQ AI

Founded

2012

Country

United States

Website

www.voziq.ai/

Product Features

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding Yes 
Revenue Management Yes 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

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