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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Churn360, an AI-driven customer success platform, helps SaaS businesses reduce churn to increase customer lifetime value. Churn360 integrates customer data from multiple SaaS products such as CRM, Helpdesk and Billing software. All of these data are combined into one dashboard that is easy to use for customer success managers. This gives them a 360-degree view. Churn360 offers features such as playbook automation, customer mapping and tracking, surveys, and customer onboarding. This helps customers in different situations to increase customer retention and reduce customer churn.

Description

Utilize product, behavioral, and CRM indicators, among others, to enhance sales, customer success, and marketing strategies that not only expand pipelines but also accelerate net dollar retention growth. Our users are experiencing significant revenue increases as a result. We analyze and learn from billions of data points across businesses and users in almost every corner of the globe. Our platform is crafted to enable teams to grow their customer base, improve retention rates, and convert a higher number of signups. Receive notifications when there is an intention to expand, and identify potential opportunities by analyzing opportunity size based on department, job title, or engagement level. Quickly convert customers with high purchasing intent while providing support to those who may be facing challenges. Gain insights into the reasons behind customer conversions and identify specific elements that may deter others. Upollo processes your data in real-time, providing actionable insights in just minutes, thereby empowering your teams to effectively enhance your NDR, ARR, and LTV, among other metrics. Ultimately, our solution not only streamlines your processes but also ensures you capitalize on every growth opportunity available.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Chargebee Yes 
Recurly Yes 
Segment Yes 
Stripe Yes 
Zendesk Yes 
Amazon Redshift No 
Apple iOS No 
Braintree No 
CloudTalk Yes 
Freshdesk Yes 
Freshsales Yes 
Google Cloud BigQuery No 
Hightouch No 
HubSpot CRM No 
Intercom No 
Pipedrive Yes 
RudderStack No 
Slack No 
SurveyMonkey Yes 
Zoho Billing No 

Integrations

Chargebee Yes 
Recurly Yes 
Segment Yes 
Stripe Yes 
Zendesk Yes 
Amazon Redshift Yes 
Apple iOS Yes 
Braintree Yes 
CloudTalk No 
Freshdesk No 
Freshsales No 
Google Cloud BigQuery Yes 
Hightouch Yes 
HubSpot CRM Yes 
Intercom Yes 
Pipedrive No 
RudderStack Yes 
Slack Yes 
SurveyMonkey No 
Zoho Billing Yes 

Pricing Details

$399
This pricing is per month for 1-4 users
Free Trial No 
Free Version No 

Pricing Details

$799 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Churn360

Founded

2020

Country

United Kingdom

Website

churn360.com

Vendor Details

Company Name

Upollo

Country

Australia

Website

upollo.ai/

Product Features

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding Yes 
Revenue Management Yes 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

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