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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Churn360, an AI-driven customer success platform, helps SaaS businesses reduce churn to increase customer lifetime value. Churn360 integrates customer data from multiple SaaS products such as CRM, Helpdesk and Billing software. All of these data are combined into one dashboard that is easy to use for customer success managers. This gives them a 360-degree view. Churn360 offers features such as playbook automation, customer mapping and tracking, surveys, and customer onboarding. This helps customers in different situations to increase customer retention and reduce customer churn.

Description

Many customer success tools are either designed for sales teams or are overly complex. Startdeliver simplifies the process by allowing users to effortlessly track customer health, oversee projects, and automate workflows without unnecessary complications. It provides insights into customer health through usage statistics, feedback, and outstanding support tickets. Additionally, you can easily generate reports to assess your team's performance and share them with management. While many companies leave customer interactions to chance, Startdeliver empowers you to take control and guide the customer journey proactively. As the journey unfolds, you can monitor all users and stakeholders effectively. The platform also facilitates a proactive retention strategy, enabling you to measure data and gain actionable insights while managing every customer interaction. By intentionally crafting customer journeys, you can ensure that your clients achieve their desired outcomes. Furthermore, you can enhance your customer interactions through Automation IQ. Start delivering value today with comprehensive documentation, helpful tutorials, and a free sandbox workspace to explore all features. This approach not only enhances customer satisfaction but also fosters long-term loyalty and engagement.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Chargebee Yes 
Pipedrive Yes 
Recurly Yes 
Segment Yes 
Stripe Yes 
SurveyMonkey Yes 
Zendesk Yes 
Aircall Yes 
Atlassian Clover No 
CloudTalk Yes 
Google Analytics No 
Google Cloud Platform No 
Mixpanel No 
Netigate No 
Salespulse No 
SatisMeter No 
SuperOffice CRM No 
Typeform No 
Zoho CRM Yes 
Zoho Mail Yes 

Integrations

Chargebee Yes 
Pipedrive Yes 
Recurly Yes 
Segment Yes 
Stripe Yes 
SurveyMonkey Yes 
Zendesk Yes 
Aircall No 
Atlassian Clover Yes 
CloudTalk No 
Google Analytics Yes 
Google Cloud Platform Yes 
Mixpanel Yes 
Netigate Yes 
Salespulse Yes 
SatisMeter Yes 
SuperOffice CRM Yes 
Typeform Yes 
Zoho CRM No 
Zoho Mail No 

Pricing Details

$399
This pricing is per month for 1-4 users
Free Trial No 
Free Version No 

Pricing Details

€695 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Churn360

Founded

2020

Country

United Kingdom

Website

churn360.com

Vendor Details

Company Name

Startdeliver

Country

Sweden

Website

www.startdeliver.com

Product Features

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding Yes 
Revenue Management Yes 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Alternatives

Alternatives

Freshsuccess Reviews

Freshsuccess

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