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Average Ratings 0 Ratings
Description
Churn Solution serves as a comprehensive retention platform tailored for subscription-based businesses, focusing on preserving the customers you have acquired rather than replacing them.
Revenue loss from subscriptions often occurs in two distinct areas that many teams overlook: voluntary churn, where customers intentionally cancel their subscriptions, and involuntary churn, where payment issues arise due to reasons like expired cards or blocked transactions, leading to unintended exits.
Churn Solution effectively addresses both types of churn, employing cancellation processes that uncover the underlying reasons for customer exits while presenting appropriate retention strategies such as pausing subscriptions, altering plans, or delivering tailored offers instead of generic discounts.
Additionally, the platform utilizes smart retries, in-app notifications, and follow-up communications via email and SMS to recover failed payments, while win-back initiatives target former subscribers based on their reasons for leaving.
Through advanced analytics, Churn Solution provides insights into save rates, the motivations behind cancellations, and the revenue that has been successfully recaptured.
It seamlessly integrates with popular payment platforms like Stripe, Braintree, WooCommerce, Paid Memberships Pro, and RecurPay, along with supporting webhooks for enhanced functionality.
By leveraging these features, businesses can significantly improve their customer retention metrics and ultimately enhance their bottom line.
Description
Our advanced AI and machine learning technologies meticulously examine countless payments over time, allowing us to create highly developed algorithms that evolve and enhance continuously. This forward-thinking strategy facilitates seamless payment recovery, achieving impressive recovery rates of up to 90%. By leveraging the combined strengths of AI and ML, we equip our clients with unparalleled recovery solutions, enhancing their cash flow while alleviating the repercussions of unsuccessful payments. Additionally, we automate the update of expired, lost, or stolen cards, ensuring real-time card information updates without causing any disruption to your members. This innovative approach not only minimizes involuntary churn but also significantly reduces payment failures, making eCard an essential tool for financial stability. Ultimately, our goal is to create a frictionless experience that fosters lasting relationships between clients and their customers.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Braintree
Yes
Paddle
Yes
Paid Memberships Pro
Yes
Shopify
Yes
Stripe
Yes
Stripe Billing
Yes
WooCommerce
Yes
Integrations
Braintree
No
Paddle
No
Paid Memberships Pro
No
Shopify
No
Stripe
No
Stripe Billing
No
WooCommerce
No
Pricing Details
$50/month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Churn Solution
Country
United States
Website
churnsolution.com
Vendor Details
Company Name
eCard Transactions
Founded
2009
Country
United States
Website
www.ecardtransactions.com
Product Features
Product Features
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
No
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No