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Description
Churn Solution serves as a comprehensive retention platform tailored for subscription-based businesses, focusing on preserving the customers you have acquired rather than replacing them.
Revenue loss from subscriptions often occurs in two distinct areas that many teams overlook: voluntary churn, where customers intentionally cancel their subscriptions, and involuntary churn, where payment issues arise due to reasons like expired cards or blocked transactions, leading to unintended exits.
Churn Solution effectively addresses both types of churn, employing cancellation processes that uncover the underlying reasons for customer exits while presenting appropriate retention strategies such as pausing subscriptions, altering plans, or delivering tailored offers instead of generic discounts.
Additionally, the platform utilizes smart retries, in-app notifications, and follow-up communications via email and SMS to recover failed payments, while win-back initiatives target former subscribers based on their reasons for leaving.
Through advanced analytics, Churn Solution provides insights into save rates, the motivations behind cancellations, and the revenue that has been successfully recaptured.
It seamlessly integrates with popular payment platforms like Stripe, Braintree, WooCommerce, Paid Memberships Pro, and RecurPay, along with supporting webhooks for enhanced functionality.
By leveraging these features, businesses can significantly improve their customer retention metrics and ultimately enhance their bottom line.
Description
Elevate by Marmeto is a dedicated analytics and growth platform for Shopify SaaS app companies. It gives app founders, product teams, and growth teams a single place to monitor revenue performance, customer behavior, churn, retention, and business growth. The platform tracks important SaaS metrics such as monthly recurring revenue, annual recurring revenue, recurring revenue trends, new MRR, net growth, installs, active customers, customer lifetime value, retention rate, customer churn, and revenue churn. Elevate is built to help Shopify app businesses move beyond scattered spreadsheets and disconnected dashboards by bringing key performance insights into one focused view. Teams can use it to understand which customers are healthy, where churn risk is growing, how revenue is changing, and what trends are shaping the business. Its customer and churn analytics help companies make more informed decisions about product improvements, onboarding, pricing, and growth strategy. Elevate was created with respect for Mantle’s role in the Shopify app ecosystem and is positioned as the next chapter for Shopify SaaS analytics. Marmeto designed the platform to support app partners, developers, founders, and SaaS teams that want better visibility into their performance. With Elevate, Shopify SaaS companies can understand their data more clearly and make smarter decisions to grow with confidence.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Shopify
Yes
Braintree
Yes
Paddle
Yes
Paid Memberships Pro
Yes
Stripe
Yes
Stripe Billing
Yes
WooCommerce
Yes
Integrations
Shopify
Yes
Braintree
No
Paddle
No
Paid Memberships Pro
No
Stripe
No
Stripe Billing
No
WooCommerce
No
Pricing Details
$50/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$49/month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Churn Solution
Country
United States
Website
churnsolution.com
Vendor Details
Company Name
Marmeto
Founded
2017
Country
India
Website
marmeto.com