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Description
Subscription eCommerce brands and SaaS companies use Churn Buster's retention software to win back revenue from failed payments and keep customers who try to cancel. The two products run on their own or together.
Dunning coordinates retries with branded email and SMS asking customers to update their payment details. Where Churn Buster handles the retries itself, it also sets their timing.
With Cancel Flows, a customer who clicks cancel sees a short flow instead of a one click exit: a pause, skip, discount, or plan change, plus a question about why they're leaving. For regulated locations, Cancel Flows also includes a click-to-cancel option.
Since 2013, Churn Buster has handled 50+ million failed payments, and its retention specialists have refined the default retry and campaign settings over 1,000+ accounts. Dunning connects to Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and more. Plans start at $269/mo on a flat fee set by MRR tier, month to month.
Description
Zephr is an innovative Subscription Experience Platform designed to enhance and customize user interactions, ultimately boosting conversion rates. We enable both commercial and technical teams to craft individualized experiences that foster enduring subscription relationships. While traditional subscription management platforms tend to prioritize post-acquisition strategies, they often neglect the crucial pre-acquisition phase, relying instead on outdated marketing techniques. Such conventional methods lack the adaptability, targeted personalization, and bespoke experiences that modern consumers demand. In today's market, businesses must abandon the one-size-fits-all model for digital subscriptions, as customers increasingly desire tailored experiences that evolve with their needs at every stage of their journey. The landscape of digital subscriptions is complex, encompassing a variety of user states that require thoughtful engagement. By recognizing and addressing these distinct stages, companies can better align their offerings with customer expectations.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Braintree
Yes
Recurly
Yes
Stripe
Yes
GoCardless
No
Google Cloud BigQuery
No
HubSpot CRM
No
HubSpot Customer Platform
No
Lytics
No
Mailchimp
No
Maxio
No
Integrations
Braintree
Yes
Recurly
Yes
Stripe
Yes
GoCardless
Yes
Google Cloud BigQuery
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Lytics
Yes
Mailchimp
Yes
Maxio
Yes
Pricing Details
$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Churn Buster
Founded
2013
Country
United States
Website
churnbuster.io
Vendor Details
Company Name
Zephr
Founded
2018
Country
United Kingdom
Website
www.zephr.com/subscription-experience-platform
Product Features
Recurring Billing
Customer Portal
No
Deferred Billing
No
Discount Management
No
Dunning Management
Yes
Invoice History
No
Multi-Currency
No
Multi-Period Recurring Billing
No
Payment Processing
No
Recurring Donations
No
Subscription Billing
No
Subscription Management
Cancellation Management
Yes
Discount / Coupon Management
No
Dunning Management
Yes
Enrollment Management
No
Product Catalog
No
Recurring Billing
No
Revenue Recognition
No
Revenue Recovery Tools
Yes
Self Service Portal
No
Subscription Plan Management
No
Tax Management
No
Trial Management
No
Usage Tracking/Analytics
No
Product Features
Subscription Management
Cancellation Management
No
Discount / Coupon Management
No
Dunning Management
No
Enrollment Management
No
Product Catalog
No
Recurring Billing
No
Revenue Recognition
No
Revenue Recovery Tools
No
Self Service Portal
No
Subscription Plan Management
No
Tax Management
No
Trial Management
No
Usage Tracking/Analytics
No
