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Description
Subscription eCommerce brands and SaaS companies use Churn Buster's retention software to win back revenue from failed payments and keep customers who try to cancel. The two products run on their own or together.
Dunning coordinates retries with branded email and SMS asking customers to update their payment details. Where Churn Buster handles the retries itself, it also sets their timing.
With Cancel Flows, a customer who clicks cancel sees a short flow instead of a one click exit: a pause, skip, discount, or plan change, plus a question about why they're leaving. For regulated locations, Cancel Flows also includes a click-to-cancel option.
Since 2013, Churn Buster has handled 50+ million failed payments, and its retention specialists have refined the default retry and campaign settings over 1,000+ accounts. Dunning connects to Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and more. Plans start at $269/mo on a flat fee set by MRR tier, month to month.
Description
Failed payments can quietly undermine monthly recurring revenue (MRR) for subscription-based SaaS businesses, as while Stripe attempts to retry the card, customers are often left in the dark about fixing the issue. RetryFi effectively bridges this gap by seamlessly connecting to your Stripe account via OAuth in mere seconds; it focuses solely on reading billing data and retrying failed invoices without altering or creating any charges in your Stripe account. Additionally, it implements a tailored, branded four-email dunning sequence that considers the specific decline codes: for soft declines, it initiates intelligent retries, while hard declines lead directly to a "fix your card" email featuring a single-click update link. Furthermore, users are provided with a recovery dashboard and a comprehensive 90-day historical analysis of lost revenue, making it an invaluable tool for independent and bootstrapped SaaS businesses utilizing Stripe, all while offering a free tier for up to 10 recoveries each month without any associated platform fees. This ensures that businesses can efficiently manage their cash flow and maintain a strong relationship with their customers while minimizing the impact of payment failures.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Stripe
Yes
Braintree
Yes
Checkout Champ
Yes
Inveterate
Yes
Loop
Yes
Ordergroove
Yes
Recharge
Yes
Recurly
Yes
Rivo
Yes
Seal Subscriptions
Yes
Integrations
Stripe
Yes
Braintree
No
Checkout Champ
No
Inveterate
No
Loop
No
Ordergroove
No
Recharge
No
Recurly
No
Rivo
No
Seal Subscriptions
No
Pricing Details
$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.
Free Trial
No
Free Version
No
Pricing Details
$29/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Churn Buster
Founded
2013
Country
United States
Website
churnbuster.io
Vendor Details
Company Name
RetryFi
Founded
2026
Country
United Kingdom
Website
retryfi.com
Product Features
Recurring Billing
Customer Portal
No
Deferred Billing
No
Discount Management
No
Dunning Management
Yes
Invoice History
No
Multi-Currency
No
Multi-Period Recurring Billing
No
Payment Processing
No
Recurring Donations
No
Subscription Billing
No
Subscription Management
Cancellation Management
Yes
Discount / Coupon Management
No
Dunning Management
Yes
Enrollment Management
No
Product Catalog
No
Recurring Billing
No
Revenue Recognition
No
Revenue Recovery Tools
Yes
Self Service Portal
No
Subscription Plan Management
No
Tax Management
No
Trial Management
No
Usage Tracking/Analytics
No
Product Features
Subscription Management
Cancellation Management
No
Discount / Coupon Management
No
Dunning Management
No
Enrollment Management
No
Product Catalog
No
Recurring Billing
No
Revenue Recognition
No
Revenue Recovery Tools
No
Self Service Portal
No
Subscription Plan Management
No
Tax Management
No
Trial Management
No
Usage Tracking/Analytics
No