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Description
Subscription eCommerce brands and SaaS companies use Churn Buster's retention software to win back revenue from failed payments and keep customers who try to cancel. The two products run on their own or together.
Dunning coordinates retries with branded email and SMS asking customers to update their payment details. Where Churn Buster handles the retries itself, it also sets their timing.
With Cancel Flows, a customer who clicks cancel sees a short flow instead of a one click exit: a pause, skip, discount, or plan change, plus a question about why they're leaving. For regulated locations, Cancel Flows also includes a click-to-cancel option.
Since 2013, Churn Buster has handled 50+ million failed payments, and its retention specialists have refined the default retry and campaign settings over 1,000+ accounts. Dunning connects to Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and more. Plans start at $269/mo on a flat fee set by MRR tier, month to month.
Description
Our partnership and platform accelerates and enhances every aspect of the subscription lifecycle—from plans, pricing, and promotions and subscriber management, to payments optimization, recurring billing, churn management, and revenue recognition. Recurly delivers:
- Scalability: Our platform is built for growth, adapting effortlessly to your evolving needs. Enter new markets and manage expansion without skipping a beat.
- Subscription Insights: Gain data-driven expertise on subscriber behaviors and preferences, empowering you to make strategic decisions that bolster your bottom line.
- Subscriber Retention: We perfect the art of retention through personalization for heightening customer engagement and robust churn management solutions.
- Profitable Growth: Our technology isn't just sustaining; it's growth-accelerating, driving operational efficiency and fostering innovation.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Braintree
Yes
Stripe
Yes
Constant Contact
No
Eclincher
No
Faraday
No
Finsi
No
FirstOfficer
No
Freedom Merchants
No
GetAccept
No
HubSpot Marketing Hub
No
Integrations
Braintree
Yes
Stripe
Yes
Constant Contact
Yes
Eclincher
Yes
Faraday
Yes
Finsi
Yes
FirstOfficer
Yes
Freedom Merchants
Yes
GetAccept
Yes
HubSpot Marketing Hub
Yes
Pricing Details
$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.
Free Trial
No
Free Version
No
Pricing Details
$0.00/month
Starter plan:
- $0/month for first 12 months
- $40k/month in revenue included
Professional & Elite plans available with custom pricing
- $0/month for first 12 months
- $40k/month in revenue included
Professional & Elite plans available with custom pricing
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Churn Buster
Founded
2013
Country
United States
Website
churnbuster.io
Vendor Details
Company Name
Recurly
Founded
2010
Country
United States
Website
www.recurly.com
Product Features
Recurring Billing
Customer Portal
No
Deferred Billing
No
Discount Management
No
Dunning Management
Yes
Invoice History
No
Multi-Currency
No
Multi-Period Recurring Billing
No
Payment Processing
No
Recurring Donations
No
Subscription Billing
No
Subscription Management
Cancellation Management
Yes
Discount / Coupon Management
No
Dunning Management
Yes
Enrollment Management
No
Product Catalog
No
Recurring Billing
No
Revenue Recognition
No
Revenue Recovery Tools
Yes
Self Service Portal
No
Subscription Plan Management
No
Tax Management
No
Trial Management
No
Usage Tracking/Analytics
No
Product Features
Billing and Invoicing
Billing Portal
Yes
Contact Database
Yes
Contingency Billing
No
Customer Portal
No
Customizable Invoices
Yes
Dunning Management
Yes
Hourly Billing
No
Invoice History
Yes
Mobile Payments
No
Multi-Currency
Yes
Online Invoicing
Yes
Online Payments
Yes
Payment Processing
Yes
Project Billing
No
Recurring/Subscription Billing
Yes
Service Ticket Billing
No
Tax Calculator
Yes
Payment Processing
ACH Check Transactions
Yes
Bitcoin Compatible
Yes
Debit Card Support
Yes
Gift Card Management
Yes
Mobile Payments
Yes
Online Payments
Yes
POS Transactions
Yes
Receipt Printing
No
Recurring Billing
Yes
Signature Capture
No
Recurring Billing
Customer Portal
Yes
Deferred Billing
Yes
Discount Management
Yes
Dunning Management
Yes
Invoice History
Yes
Multi-Currency
Yes
Multi-Period Recurring Billing
Yes
Payment Processing
Yes
Recurring Donations
Yes
Subscription Billing
Yes
Subscription Management
Cancellation Management
Yes
Discount / Coupon Management
Yes
Dunning Management
Yes
Enrollment Management
No
Product Catalog
Yes
Recurring Billing
Yes
Revenue Recognition
Yes
Revenue Recovery Tools
Yes
Self Service Portal
Yes
Subscription Plan Management
Yes
Tax Management
No
Trial Management
No
Usage Tracking/Analytics
No
