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Description
Subscription eCommerce brands and SaaS companies use Churn Buster's retention software to win back revenue from failed payments and keep customers who try to cancel. The two products run on their own or together.
Dunning coordinates retries with branded email and SMS asking customers to update their payment details. Where Churn Buster handles the retries itself, it also sets their timing.
With Cancel Flows, a customer who clicks cancel sees a short flow instead of a one click exit: a pause, skip, discount, or plan change, plus a question about why they're leaving. For regulated locations, Cancel Flows also includes a click-to-cancel option.
Since 2013, Churn Buster has handled 50+ million failed payments, and its retention specialists have refined the default retry and campaign settings over 1,000+ accounts. Dunning connects to Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and more. Plans start at $269/mo on a flat fee set by MRR tier, month to month.
Description
All-in-One Solution:
1. Automatically generates invoices with up-to-date payment statuses to gain control of all types of payments in a single place and track payment history.
2. A smart automatic notification system to avoid missing payments, using emails and at a chosen frequency to help ensure getting paid on time.
3. Includes tools to fully customize notifications to product branding, so customers will recognize emails at a glance.
4. Scale up locally or globally with a variety of payment gateway integrations.
5. The full brandability of the Self Service Portal, including a custom domain (C-NAME) for your customers to manage their subscriptions themselves and a ready-made signup page to activate subscriptions automatically.
6. Rainex's Self-Serve Portal can be viewed as a set of individual widgets, enabling real-time data display, user engagement, and streamlined access to key features and your services. These widgets are useful for guiding customers to perform specific actions.
7. The Tax Rules ensure tax compliance for your cross-border sales and provide a convenient tool for customizing taxes in your invoices.
8. Import existing customer and subscription data.
9. Customizable real-time dashboards.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Stripe
Yes
Braintree
Yes
Checkout Champ
Yes
GetLeads
No
Inveterate
Yes
LiqPay
No
Loop
Yes
Ordergroove
Yes
PayPal
No
Paystack
No
Integrations
Stripe
Yes
Braintree
No
Checkout Champ
No
GetLeads
Yes
Inveterate
No
LiqPay
Yes
Loop
No
Ordergroove
No
PayPal
Yes
Paystack
Yes
Pricing Details
$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.
Free Trial
No
Free Version
No
Pricing Details
$99/month
Subscription management
Addons and charges
Credit Notes issuing
Notification management
Automatic payment retries
Multilingual
Payment Gateway integration
Customer Portal
ACH payment
Automatic Tax Definition
Analytic tools
Dedicated support
Addons and charges
Credit Notes issuing
Notification management
Automatic payment retries
Multilingual
Payment Gateway integration
Customer Portal
ACH payment
Automatic Tax Definition
Analytic tools
Dedicated support
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Churn Buster
Founded
2013
Country
United States
Website
churnbuster.io
Vendor Details
Company Name
Rainex
Founded
2022
Country
United States
Website
rainex.io
Product Features
Recurring Billing
Customer Portal
No
Deferred Billing
No
Discount Management
No
Dunning Management
Yes
Invoice History
No
Multi-Currency
No
Multi-Period Recurring Billing
No
Payment Processing
No
Recurring Donations
No
Subscription Billing
No
Subscription Management
Cancellation Management
Yes
Discount / Coupon Management
No
Dunning Management
Yes
Enrollment Management
No
Product Catalog
No
Recurring Billing
No
Revenue Recognition
No
Revenue Recovery Tools
Yes
Self Service Portal
No
Subscription Plan Management
No
Tax Management
No
Trial Management
No
Usage Tracking/Analytics
No
Product Features
Recurring Billing
Customer Portal
Yes
Deferred Billing
Yes
Discount Management
Yes
Dunning Management
Yes
Invoice History
Yes
Multi-Currency
Yes
Multi-Period Recurring Billing
Yes
Payment Processing
Yes
Recurring Donations
Yes
Subscription Billing
Yes
Subscription Management
Cancellation Management
Yes
Discount / Coupon Management
Yes
Dunning Management
Yes
Enrollment Management
Yes
Product Catalog
Yes
Recurring Billing
Yes
Revenue Recognition
Yes
Revenue Recovery Tools
Yes
Self Service Portal
Yes
Subscription Plan Management
Yes
Tax Management
Yes
Trial Management
Yes
Usage Tracking/Analytics
Yes