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Description
Subscription eCommerce brands and SaaS companies use Churn Buster's retention software to win back revenue from failed payments and keep customers who try to cancel. The two products run on their own or together.
Dunning coordinates retries with branded email and SMS asking customers to update their payment details. Where Churn Buster handles the retries itself, it also sets their timing.
With Cancel Flows, a customer who clicks cancel sees a short flow instead of a one click exit: a pause, skip, discount, or plan change, plus a question about why they're leaving. For regulated locations, Cancel Flows also includes a click-to-cancel option.
Since 2013, Churn Buster has handled 50+ million failed payments, and its retention specialists have refined the default retry and campaign settings over 1,000+ accounts. Dunning connects to Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and more. Plans start at $269/mo on a flat fee set by MRR tier, month to month.
Description
PeakCommerce Inc. runs B2B commerce on a single API instead of a stack of disconnected front ends. Customers buy and pay through storefronts and hosted payment pages. CSRs and channel partners work in dedicated portals. Account changes happen through self-service or conversational commerce. All six surfaces call identical contracts for catalog, pricing, and entitlements — no surface is a special case.
Adapters resolve to the system of record you already run: Agentforce Revenue Management, Zuora, Stripe Billing, Maxio, Orb, Metronome, or an ERP. Replace any surface with your own React, Vue, or native front end without touching the contract.
Founded 2016. Redwood City, California.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Recurly
Yes
Stripe
Yes
Auth0
No
Checkout Champ
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Inveterate
Yes
Loop
Yes
Maxio
No
Mixpanel
No
Integrations
Recurly
Yes
Stripe
Yes
Auth0
Yes
Checkout Champ
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Inveterate
No
Loop
No
Maxio
Yes
Mixpanel
Yes
Pricing Details
$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.
Free Trial
No
Free Version
No
Pricing Details
1499
Please see our website for latest pricing
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Churn Buster
Founded
2013
Country
United States
Website
churnbuster.io
Vendor Details
Company Name
PeakCommerce Inc.
Founded
2016
Country
Redwood City, CA
Website
www.peakcommerce.com
Product Features
Recurring Billing
Customer Portal
No
Deferred Billing
No
Discount Management
No
Dunning Management
Yes
Invoice History
No
Multi-Currency
No
Multi-Period Recurring Billing
No
Payment Processing
No
Recurring Donations
No
Subscription Billing
No
Subscription Management
Cancellation Management
Yes
Discount / Coupon Management
No
Dunning Management
Yes
Enrollment Management
No
Product Catalog
No
Recurring Billing
No
Revenue Recognition
No
Revenue Recovery Tools
Yes
Self Service Portal
No
Subscription Plan Management
No
Tax Management
No
Trial Management
No
Usage Tracking/Analytics
No
Product Features
eCommerce
CRM
Yes
Catalog Management
Yes
Channel Management
Yes
Customer Accounts
Yes
Data Security
Yes
Email Marketing
No
Inventory Management
No
Kitting
Yes
Loyalty Program
No
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
Yes
Promotions Management
Yes
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
Yes
Templates
Yes
Subscription Management
Cancellation Management
Yes
Discount / Coupon Management
Yes
Dunning Management
Yes
Enrollment Management
Yes
Product Catalog
Yes
Recurring Billing
Yes
Revenue Recognition
No
Revenue Recovery Tools
Yes
Self Service Portal
Yes
Subscription Plan Management
Yes
Tax Management
No
Trial Management
Yes
Usage Tracking/Analytics
Yes
