Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Subscription eCommerce brands and SaaS companies use Churn Buster's retention software to win back revenue from failed payments and keep customers who try to cancel. The two products run on their own or together.
Dunning coordinates retries with branded email and SMS asking customers to update their payment details. Where Churn Buster handles the retries itself, it also sets their timing.
With Cancel Flows, a customer who clicks cancel sees a short flow instead of a one click exit: a pause, skip, discount, or plan change, plus a question about why they're leaving. For regulated locations, Cancel Flows also includes a click-to-cancel option.
Since 2013, Churn Buster has handled 50+ million failed payments, and its retention specialists have refined the default retry and campaign settings over 1,000+ accounts. Dunning connects to Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and more. Plans start at $269/mo on a flat fee set by MRR tier, month to month.
Description
SuiteBilling, NetSuite's advanced billing solution, streamlines the invoicing process through automation. It allows for the integration of flat, tiered, and consumption-based pricing structures alongside promotional offers, volume discounts, and tailored rates for individual customers, providing exceptional flexibility. With support for various pricing models and intricate rating scenarios, the software simplifies the generation of precise invoices. Additionally, SuiteBilling efficiently oversees the entire subscription lifecycle, allowing users to modify subscriptions, prorate billing, consolidate various charges into one invoice, and automatically generate renewal invoices, which enhances customer retention. The traditional manual billing process often results in invoice inaccuracies that can irritate customers and slow down payments. By automating this process, businesses can achieve more accurate invoicing, leading to quicker payment cycles and improved cash flow. Furthermore, consolidated billing fosters trust by clearly outlining every charge in one invoice, while customized discounts encourage repeat transactions and streamlined renewals help minimize subscriber turnover. Overall, SuiteBilling not only enhances operational efficiency but also builds stronger relationships with customers.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Braintree
Yes
Checkout Champ
Yes
Inveterate
Yes
Loop
Yes
NetSuite
No
Ordergroove
Yes
Rayven
No
Recharge
Yes
Recurly
Yes
Rivo
Yes
Integrations
Braintree
No
Checkout Champ
No
Inveterate
No
Loop
No
NetSuite
Yes
Ordergroove
No
Rayven
Yes
Recharge
No
Recurly
No
Rivo
No
Pricing Details
$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Churn Buster
Founded
2013
Country
United States
Website
churnbuster.io
Vendor Details
Company Name
NetSuite
Founded
1998
Country
United States
Website
www.netsuite.com/portal/products/erp/financial-management/billing.shtml
Product Features
Recurring Billing
Customer Portal
No
Deferred Billing
No
Discount Management
No
Dunning Management
Yes
Invoice History
No
Multi-Currency
No
Multi-Period Recurring Billing
No
Payment Processing
No
Recurring Donations
No
Subscription Billing
No
Subscription Management
Cancellation Management
Yes
Discount / Coupon Management
No
Dunning Management
Yes
Enrollment Management
No
Product Catalog
No
Recurring Billing
No
Revenue Recognition
No
Revenue Recovery Tools
Yes
Self Service Portal
No
Subscription Plan Management
No
Tax Management
No
Trial Management
No
Usage Tracking/Analytics
No
Product Features
Recurring Billing
Customer Portal
No
Deferred Billing
No
Discount Management
No
Dunning Management
No
Invoice History
No
Multi-Currency
No
Multi-Period Recurring Billing
No
Payment Processing
No
Recurring Donations
No
Subscription Billing
No
Subscription Management
Cancellation Management
No
Discount / Coupon Management
No
Dunning Management
No
Enrollment Management
No
Product Catalog
No
Recurring Billing
No
Revenue Recognition
No
Revenue Recovery Tools
No
Self Service Portal
No
Subscription Plan Management
No
Tax Management
No
Trial Management
No
Usage Tracking/Analytics
No